Mikayla Paulin

• Managed daily front desk operations, ensuring a welcoming environment for clients.
• Coordinated scheduling of client appointments, optimizing workflow and reducing wait times.
• Assisted clients with tax preparation inquiries, providing accurate information and guidance.
• Maintained office supplies inventory, ensuring availability and cost-effectiveness in procurement.

• Conducted outreach to connect individuals experiencing homelessness with essential resources and services.
• Assisted clients in navigating housing applications and accessing healthcare services effectively.
• Collaborated with community partners to organize support events and resource distribution initiatives.
• Documented client interactions and service referrals in compliance with organizational policies.

• Produced highly accurate internal and external letters and memoranda.

• Drafted agendas, recorded minutes and created documents for meetings.

• Monitored premises, screened visitors, updated logs and issued passes to maintain security.

• Maintained staff directory and KCC policy handbook.

• Sorted and distributed office mail and recorded incoming purchase request.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

• Abetted clients on job search and resume building.

• Construct and update a new job list for the Green River KCC website.

• Assist customers in the state data systems Focus Career and KEE Suite.