Mikayla Pollard
Redding,CA
Summary
Detail-oriented Accounting and Administrative Professional with experience in full-cycle AP/AR, payroll processing, and cash reconciliations. Expertise in data entry, document processing, and records management. Proficient in Microsoft Office and Oasis QCC, with knowledge of FERC, GAAP, and education finance practices. Demonstrates strong customer service and discretion with sensitive information.
Overview
8
8
years of professional experience
Work History
Accounting Technician
Lassen Municipal Utility District
08.2025 - 06.2026
- Managed full-cycle accounts payable and receivable: verified invoices, matched supporting documents, coded transactions, and resolved discrepancies with vendors and internal departments.
- Processed biweekly payroll, calculating wages, deductions, and taxes; verified timesheets and maintained confidential employee records.
- Prepared and posted general ledger entries in alignment with FERC accounting principles; maintained organized paper/electronic files for rapid retrieval and audits.
- Maintained compliance with internal controls and confidentiality requirements; organized records according to retention schedules.
Accounting Technician
Lassen County Office of Education
01.2021 - 08.2025
- Applied proper codes to invoices and receipts; indexed and filed documents to keep records organized and searchable.
- Entered data and produced routine reports using Oasis and Excel; proofread for spelling, grammar, and numeric accuracy.
- Supported multiple school districts’ AP and payroll audits; maintained confidential personnel records per policy.
- Operated standard office machines (scanners, copiers, postage equipment) and Microsoft 365 tools to prepare forms, letters, and summaries.
- Assisted front-office functions as needed: initial phone contact/reception, scheduling, and distributing interoffice mail.
Member Service Specialist III
Golden 1 Credit Union
08.2019 - 01.2021
- Opened, serviced, and closed consumer deposit accounts; verified identity, completed required forms, and ensured disclosures were provided and acknowledged.
- Interviewed members to assess needs; prepared and processed consumer loan applications end‑to‑end, including document collection, data entry, and funding checklists.
- Maintained confidentiality and safeguarded member information in compliance with bank policy and applicable regulations.
- Responded to member inquiries in person and by phone; explained account terms, fees, and electronic services in clear, courteous language.
Client Service Representative
Plumas Bank
07.2018 - 08.2019
- Assisted clients at public counter with forms and account setup; delivered clear, courteous information to enhance client experience.
- Maintained confidential member records per policy; ensured accuracy in data entry and file organization to support operational integrity.
- Balanced counts against control sheets and prepared daily work packets for deposit; verified accuracy to ensure timely processing.
- Balanced cash drawers and reconciled totals; escalated discrepancies per procedure.
Skills
- Accounts Payable
- Bank Reconciliations
- Data Entry
- Document Processing
- Document Organization
- Cash Handling and Deposit Preparation
- Front-desk Support
- Typing 70 WPM
- Clear Communication
- Customer Service
Timeline
Accounting Technician
Lassen Municipal Utility District
08.2025 - 06.2026
Accounting Technician
Lassen County Office of Education
01.2021 - 08.2025
Member Service Specialist III
Golden 1 Credit Union
08.2019 - 01.2021
Client Service Representative
Plumas Bank
07.2018 - 08.2019