Mikayla Ross
Hospitality
Lake Worth
Summary
Friendly and reliable hospitality professional with experience in busy restaurants, VIP hosting, and event support. Great at making guests feel welcome, keeping things organized, and staying calm under pressure. I’ve worked with high-profile clients, helped promote events on social media, and love being part of a team that creates great experiences for people.
Overview
4
4
years of professional experience
2029
2029
years of post-secondary education
Work History
VIP Hostess
Top of the Rox
01.2025 - Current
- Helped create an easy guest experience by handling VIP table reservations and seating arrangements.
- Kept shifts running smoothly by helping in all areas based on needs of the event.
- Worked closely with the marketing team to promote exclusive events. Promoting exclusive events on social media platforms.
- Provided top-tier service to celebrity clients, always maintaining professionalism, and protecting their privacy.
Server
Chris' Taverna
01.2022 - 10.2024
- As a server, I efficiently managed a high-volume dining environment, delivering prompt and courteous service to customers.
- My responsibilities included accurately recording orders, serving food and beverages, maintaining a clean and organized workspace, and addressing customer inquiries and concerns with efficiency.
- Using multitasking and communication skills, I always did my best to meet customer expectations and contributed to a positive dining experience.
Server
Our Place Pizzeria
06.2021 - 12.2021
- Responsible for greeting customers, taking orders, serving food and beverages, maintaining clean environment, delivering orders in a timely manner, and using high standards of customer service.
Education
Psychology -
Palm Beach State College
Skills
Restaurant experience
Communication skills
Time management
Reservation management
Exceptional communication
Venue promotion
Greeting guests
Upselling
Server support
Timeline
VIP Hostess
Top of the Rox
01.2025 - Current
Server
Chris' Taverna
01.2022 - 10.2024
Server
Our Place Pizzeria
06.2021 - 12.2021
Psychology -
Palm Beach State College
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