Summary
Overview
Work History
Education
Skills
Timeline
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Mikayla Sheppard

Windham,NH

Summary

High-energy and enthusiastic professional with a talent for creating welcoming and enjoyable experiences for guests. Highly collaborative, with a strong work ethic and proven ability to efficiently manage multiple tasks in fast-paced environments. Committed to fostering positive dining experiences through excellent communication and teamwork.

Overview

5
5
years of professional experience

Work History

Server, Event Bartender

Fodys Tavern
Derry, NH
12.2023 - Current
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Served food and beverages to patrons and immediately remedied any issues with orders.

Assistant Director

Brantwood Camp For Girls
Peterborough, NH
06.2023 - 08.2023
  • Explained and enforced the policies, traditions, and rules of the camp
  • Managed interpersonal and operational conflicts amongst campers, counselors and other members of the camp community
  • Assumed responsibility for safety and well-being of campers and staff
  • Provided daily guidance and support to all staff members
  • Performed Evaluations and record keeping of staff and campers
  • Addressed stressful situations appropriately in a fast-paced, interactive environment

Server, Event Bartender

Fodys Tavern
Derry, NH
08.2022 - 06.2023
  • Served multiple tables in a fast paced environment
  • Trained new staff members
  • Helped other servers with customer issues
  • Memorized and made specialty cocktails in an event setting
  • Ensured a positive event atmosphere for all guests
  • Maintained a clean and organized bar

Permanent Counselor, Junior Program Director

Brantwood Camp For Girls
Peterborough, NH
06.2022 - 08.2022
  • Ensured camper and staff safety
  • Moderated communication between campers and staff
  • Solved camper issues
  • Assisted with any needs of staff on junior side
  • Created daily schedules
  • Ran camper activities

Server

Fody's Tavern
Derry, NH
08.2021 - 06.2022
  • Served food and alcoholic beverages to multiple tables at a time
  • Memorized over 30 menu items and rotating specials in order to give customer recommendations to guests
  • Warmly greeted new and returning customers and developed relationships resulting in customer loyalty

Middle Counselor, lifeguard, Pool Director

Brantwood Camp For Girls
Peterborough, NH
06.2021 - 08.2021
  • Supervised campers and ensured their safety, development, growth, skill achievement, and general well-being
  • Observed and organized the activities of swimmers, enforced pool policies and regulations, and rescued swimmers in distress
  • CPR, AED and First Aid Certified

Home Care Aid

Windham, NH
12.2020 - 06.2021
  • Provided one-to-one support for a disabled fireman
  • Prepared meals, administered medicine, performed common housekeeping and maintenance, helped with personal hygiene, ran errands, and provided companionship

Rides attendant

Canobie Lake Park
Salem, NH
07.2020 - 10.2020
  • Supervised the safety of guests
  • Assisted with guests concerns
  • Operated necessary machinery

Junior Counselor In Training

Brantwood Camp for Girls
Peterborough, NH
06.2020 - 08.2020
  • Weeks of online leadership and counselor training

Retail Sales Associate

Francesca's
Salem, NH
09.2019 - 02.2020
  • Assisted with guests needs, offered product knowledge, handled cash transactions, and maintained a neat and visually inspiring boutique environment

Education

Diploma -

Windham High School
Windham, NH
06.2022

Some College (No Degree) - Elementary Education

Plymouth State University
Plymouth, NH

Skills

  • Strong leadership skills
  • Powerful oral communication skills
  • Strong time management skills
  • Energetic and strong ability to start conversations
  • Strong Social skills
  • Effective Organizational Abilities

Timeline

Server, Event Bartender

Fodys Tavern
12.2023 - Current

Assistant Director

Brantwood Camp For Girls
06.2023 - 08.2023

Server, Event Bartender

Fodys Tavern
08.2022 - 06.2023

Permanent Counselor, Junior Program Director

Brantwood Camp For Girls
06.2022 - 08.2022

Server

Fody's Tavern
08.2021 - 06.2022

Middle Counselor, lifeguard, Pool Director

Brantwood Camp For Girls
06.2021 - 08.2021

Home Care Aid

12.2020 - 06.2021

Rides attendant

Canobie Lake Park
07.2020 - 10.2020

Junior Counselor In Training

Brantwood Camp for Girls
06.2020 - 08.2020

Retail Sales Associate

Francesca's
09.2019 - 02.2020

Diploma -

Windham High School

Some College (No Degree) - Elementary Education

Plymouth State University

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Mikayla Sheppard