Mikayla Snead
Dunn,NC
Summary
Dependable server successful in providing fast, high-quality customer service to guests in restaurant settings. Expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Medfast Urgent And Primary Care
06.2023 - Current
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Oriented and trained new staff on proper procedures and policies.
- Performed medical records management, including filing, organizing and scanning documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Taught patients about medications, procedures, and care plan instructions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Server Trainer
Cracker Barrel Old Country Store Inc
08.2022 - 08.2023
- Monitored new server performance and offered continuous support throughout training period.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Trained and mentored many new personnel hired to fulfill serving roles.
Server
Cracker Barrel Old Country Store Inc
08.2021 - 08.2023
- Provided attentive service during high-volume periods.
- Provided service to many tables at one time.
- Provided service to large parties.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Performed opening and closing duties.
Education
High School Diploma -
Triton High School
Erwin, NC06.2023
Skills
- Food safety practices
- Reliable and Responsible
- Food sales and promotion
- Guest Engagement
- Conflict and Complaint Resolution
- Organization
- Suggestive Selling
- High-volume dining
Timeline
Medical Assistant
Medfast Urgent And Primary Care
06.2023 - Current
Server Trainer
Cracker Barrel Old Country Store Inc
08.2022 - 08.2023
Server
Cracker Barrel Old Country Store Inc
08.2021 - 08.2023
High School Diploma -
Triton High School
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