Mikayla Spaulding

• Mentor staff members in their career development, sharing knowledge from personal experience in the field.
• Create weekly schedules for staff members
• Create powerpoint presentations, excel spreadsheets and various documents for staff members
• Involved in recruiting, interviewing, and onboarding new staff
• Create and implement to projects to carry out the agenda of the Well-Being Organization.
• Participate in weekly meetings with other lead-team staff, as well as with the coaching staff whom I supervise
• Provide well-being coaching to graduate students
• Document on Microsoft Excel

• Demonstrated leadership by helping guide students to create personal goals and created a unique and realistic plan to reach stated goals
• Collaborated with other team members to provide the best care to Ohio University students demonstrating an ability to work well with others
• Exercised patience and empathy while interacting with students
• Maintained confidentiality in compliance with HIPAA laws
• Demonstrated strong organizational skills while balancing multiple different clients at the same time

• Demonstrated ability to work varied hours and adjust to changing family needs
• Responded promptly and calmly to unexpected events, an asset in healthcare’s fast-paced, evolving settings
• Experience balancing multiple responsibilities under tight timelines, valuable in administrative roles

• Selected into a prestigious medical program offered through high school in conjunction with a local hospital
• This program allowed 6 high school seniors, interested in medicine, an opportunity to learn at Adena Hospital
• Shadowed doctors, nurses, and other medical staff
• Received lectures from administrators within the hospital, including lectures from the hospital's CEO
• Opportunity to volunteer around 50 hours to this hospital

At the end of my time in this program I took what I had learned from the patients and medical staff, conducted my own research, and created a presentation addressing lack of transportation in our town and how that negatively impacts medical outcomes and patient experience at Adena Hospital, I then created a plan to combat this issue and I presented my findings to a room full of the hospital's CEO, hospital administrators, and medical personnel

• Opportunity to volunteer time at Adena Regional Medical Center supporting staff by helping visitors navigate the hospital, handling transactions in the gift shop, and coordinating gift delivery to patient rooms

• Responsible for key opening and closing duties, indicating reliability and time-management skills
• Provided a high level of customer service to all clients
• Performed data entry and administrative duties such as filing, scanning documents, updating databases in microsoft
• Skilled at organizing and completing end-of-day routines, valuable for healthcare office setup or closing procedures
• Scheduled appointments for clients using the office calendar system and provided updates on changes or cancellations when needed
• Handled confidential matters discreetly by maintaining strict confidentiality policies