Mikayla Taylor
Stafford,VA
Summary
Highly motivated and committed professional seeking part or full-time employment. Enthusiastic, reliable individual that takes pride in going above and beyond by using skills from all different areas of employment and life to cultivate efficient and professional yet warm and personable interactions in the work environment. Skilled in anticipating and easing needs and concerns, as well as maintaining focus to efficiently manage time and multi-task. Provides an attentive, friendly, and motivated demeanor while upholding the standards of daily operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Patient First
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients.
- Demonstrated extensive skill while performing various tasks such as venipuncture/capillary punctures, COVID/flu/strep swabs, EKGs, fiberglass splinting, assisting in gynecological exams/procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Medical Assistant/Phlebotomist Intern
Primary & Urgent Care
08.2023 - 10.2023
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Demonstrated proficiency for charting and interpreting/recording test results.
- Complied with and practiced proper collection/pre/post collection protocols for a wide variety of diagnostic tests; venipuncture/capillary punctures, COVID/flu/strep swab collections, urine tests/cultures, etc.
Server
Buffalo Wild Wings
07.2021 - 04.2023
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Worked with Point of Sale system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly, professionally, and with enthusiasm to maintain positive reputation.
Bartender/Assistant Manager
Jay’s Sports Lounge
05.2019 - 07.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures and coordinated with vendors to keep stock within optimal levels and meet expected customer demands.
- Assisted in scheduling and organizing reserved events such as parties, holiday events, and community events.
Education
No Degree -
Vital Phlebotomy Institute
Fredericksburg, VA08.2023
High School Diploma -
Brooke Point High School
Stafford, VA06.2019
Skills
- Energetic and Friendly Personality
- Adaptable and Creative Demeanor
- Excellent Verbal and Written Communication
- Hospitality Service Expertise
- Operational Efficiency and Safety Knowledge
- Proficiency in Scheduling and Organization
- Fluency in Medical Terminology
- Proficiency in Medical Assistant/Phlebotomy Functions
Certification
NCCT Phlebotomy Technician Certification
American Red Cross Adult, Child, and Baby First Aid/CPR/AED Certification
Timeline
Medical Assistant
Patient First
10.2023 - Current
Medical Assistant/Phlebotomist Intern
Primary & Urgent Care
08.2023 - 10.2023
Server
Buffalo Wild Wings
07.2021 - 04.2023
Bartender/Assistant Manager
Jay’s Sports Lounge
05.2019 - 07.2021
No Degree -
Vital Phlebotomy Institute
High School Diploma -
Brooke Point High School