Mikayla Thompson
Benbrook,Tx
Summary
Restaurant management professional with background in ensuring high standards and delivering results. Effective at streamlining operations and enhancing guest satisfaction through strong leadership and problem-solving skills. Known for fostering teamwork and adaptability in dynamic environments.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Woodshed Smokehouse
02.2023 - Current
- Maintained a cleaned and organized bar to abide TABC and Texas health Department guidelines
- Resolved customer complaints for improved dining experiences and loyalty.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Oversaw daily operations for improved team cohesion and morale.
Manager, Bartender, Server
Gemelle
07.2021 - 02.2023
- Accommodated guest needs in a hectic and fast paced environment
- Established rapport with guests to ensure satisfaction that created return customers
- Maintained a clean and organized workstation to abide Texas Health Department guidelines
- Displayed leadership within the company, ensured all policies were executed properly
Server
Chili’s Restaurant
05.2019 - 05.2021
- Performed managerial functions as needed and gained the respect of my fellow co-workers
- Memorized all kitchen procedures and plating to ensure guest satisfaction
- Swift conflict resolution resulting in customer satisfaction
- Warmly greeted guests and developed relationships resulting in customer loyalty
- Maintained and enforced strict COVID-19 cleanliness and social distancing policies
Education
BBA - General Business
Tarleton State University
Stephenville, TX12.2020
Highschool Diploma -
Castleberry High School
Fort Worth, TX05.2012
Skills
- Microsoft Word
- Excel
- PowerPoint
- Self-motivated
- Fast learner
- Punctual
- Organized
- Customer service
- Team leadership
- Decision-making
Timeline
Assistant Manager
Woodshed Smokehouse
02.2023 - Current
Manager, Bartender, Server
Gemelle
07.2021 - 02.2023
Server
Chili’s Restaurant
05.2019 - 05.2021
Highschool Diploma -
Castleberry High School
BBA - General Business
Tarleton State University
Similar Profiles
Crystal ArellanoCrystal Arellano
Restaurant Server at Woodshed SmokehouseRestaurant Server at Woodshed Smokehouse
Jordan BlairJordan Blair
Kentucky Sales and Brand Development at Barrel House Distillery/Woodshed BeverageKentucky Sales and Brand Development at Barrel House Distillery/Woodshed Beverage
Jessica TaylorJessica Taylor
Front End Management /Shift Leader at Woodshed BBQFront End Management /Shift Leader at Woodshed BBQ