Mikayla Wright
Fayetteville,AR
Summary
Resourceful and high-performing Apartment Leasing Agent with strong expertise in customer service, contract negotiation, and property management software. Proven ability to manage leads efficiently, close lease agreements, ensure tenant satisfaction, and maintain compliance with all relevant regulations. Excellent communicator and problem-solver focused on smooth transactions and positive resident experiences.
Overview
3
3
years of professional experience
Work History
Property Manager
CMC Asset Management
Fayetteville, AR
2026.05 - 2026.09
- Prepared lease agreements and reviewed terms with applicants.
- Processed rental applications and verified supporting documents.
- Conducted apartment tours for Canyon View Properties prospective residents.
Apartment Leasing Agent
Canyon View Properties
Fayetteville, AR
2025.10 - 2026.05
- Greet prospective residents via in-person tours, phone, email, and online inquiries; qualify needs and professionally showcase community features, floor plans, amenities, and location benefits.
- Followed up on leads, managed sales pipeline, and converted prospects into signed lease agreements through effective closing techniques, enhancing occupancy rates.
- Processed rental applications, including document collection, income/employment verification, background/credit screenings, and full compliance with Fair Housing laws and company policies.
- Prepare and execute lease agreements; collect security deposits, application fees, and first month's rent; coordinate seamless move-in processes.
- Maintain accurate resident and prospect records in property management software.
- Supported resident retention by facilitating lease renewals, resolving issues, and fostering a positive living environment, contributing to community satisfaction.
- Monitored local market conditions and competitor offerings, providing management with actionable feedback on pricing, promotions, and marketing strategies to remain competitive.
- Handle general office duties, respond to maintenance requests and complaints (escalating when needed), and assist the Property Manager with administrative tasks.
- Ensure full compliance with federal, state, and local laws, including Fair Housing, ADA, and Fair Credit Reporting Act.
Real Estate Agent
Charles Burt Realtors
Joplin, MO
2023.12 - 2025.09
- Assisted clients with buying and selling residential properties through the full transaction process.
- Professionally negotiated contracts and terms between buyers and sellers.
- Coordinated property showings, open houses, and client tours to enhance buyer engagement and facilitate sales.
- Developed and distributed targeted marketing materials to effectively promote listings across multiple channels.
- Collaborated with mortgage brokers, inspectors, and other professionals to ensure smooth transactions.
- Cultivated strong client relationships through proactive communication and personalized follow-ups, ensuring client satisfaction.
- Created and distributed marketing materials to promote listings across multiple channels.
- Utilized real estate software for efficient management of listings and client information.
Education
Bachelor of Science -
Crowder College
Neosho, MOSkills
- Market Analysis & Competitor Shopping
- Rental Application Processing & Screening
- Property Management Software
- Customer Relationship Management (CRM)
- Sales & Lease Negotiation
- Effective Marketing & Promotion Techniques
- Attention to Detail & Documentation
- Team Collaboration & Resident Retention
Timeline
Property Manager
CMC Asset Management
2026.05 - 2026.09
Apartment Leasing Agent
Canyon View Properties
2025.10 - 2026.05
Real Estate Agent
Charles Burt Realtors
2023.12 - 2025.09
Bachelor of Science -
Crowder College