Mike Alvarado
Corpus Christi
Summary
Operations-focused retail leader with over 12 years of experience in high-volume service environments, supporting daily operations, coordinating teams, and maintaining high service and safety standards. Proven in team coordination, training personnel, problem-solving, and workflow optimization during peak business hours. Known for calm, hands-on leadership, effective communication, and ensuring a consistent customer experience. Seeking an Assistant Grocery Manager or Assistant Store Leader role with H-E-B to contribute immediately and grow long-term.
Overview
12
12
years of professional experience
Work History
Senior Server
Fresno Breakfast House
Fresno
02.2024 - 08.2025
- Served as a senior front-of-house team member in a high-volume breakfast restaurant. Supported daily operations during peak hours, trained new staff, coordinated with kitchen teams, handled customer concerns, and assisted with maintaining service standards and workflow. Frequently supported shift coverage and operational flow to ensure consistent customer experience.
Lead Server / Shift Supervisor
Jim’s Restaurant (Frontier Enterprises)
San Antonio
02.2014 - 03.2024
- Served as a senior front-of-house team member, with responsibility for supporting daily operations, training new staff, managing workflow during peak hours, handling customer concerns professionally, and coordinating with kitchen and service teams. Frequently acted as shift lead to assist managers in scheduling, coverage, and service standards.
Education
Some College (No Degree) - Business And Management
Brown Mackie College
San Antonio, TXSkills
- Team coordination
- Training personnel
- Customer service
- Problem solving
- Workflow optimization
- Service quality assurance
- Effective communication
- Food safety
Timeline
Senior Server
Fresno Breakfast House
02.2024 - 08.2025
Lead Server / Shift Supervisor
Jim’s Restaurant (Frontier Enterprises)
02.2014 - 03.2024
Some College (No Degree) - Business And Management
Brown Mackie College