Mike Bandelier
Fort Wayne,IN
Summary
Proven leader and skilled insurance agent with a track record of fostering client loyalty at Aflac and Colonial Life. Expert in multiple sales platforms and adept in team-building leadership, I excel in driving results through strategic relationship management and goal setting. Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other sales professionals. Highly organized and detail-oriented with strong ability to connect with people on an individual level.
Overview
18
18
years of professional experience
Work History
Insurance Agent
Aflac
05.2015 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions regarding claims or policy information.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Helped onboard and train new agents in several areas, including prospecting, sales communication, policy information, and business services.
Agency Development Manager
Colonial Life And Accident
03.2021 - 01.2024
- Managed a team of agents, providing guidance and support to achieve individual and team goals.
- Enhanced agent productivity by providing ongoing coaching and feedback on their performance.
- Collaborated with senior management to set strategic objectives for the agency''s growth and development.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive work culture.
Process Technician
Mullinix Packages
10.2006 - 10.2014
- Trained operators in proper usage of equipment, safety protocols, and company procedures, ensuring a high level of competency across the team.
- Communicated with packing technicians on product changeovers and equipment maintenance needs.
- Supported a team of 10+ machine operators and 30+ packers.
- Assisted in the development of training materials and resources to enhance the onboarding experience for new machine operators.
- Troubleshot technical issues, implementing solutions to maintain a smooth production process.
Education
Associate of Science - Engineering Mechanics
IPFW
Fort WayneHigh School Diploma -
Woodlan High School
Woodburn, IN06.2005
Skills
- Team Building Leadership
- Goal Setting
- Relationship building and management
- Insurance sales expertise
- Licensed in 30 states
- Proficient in Excel
- Sales tools and techniques
- Knowledgeable in several sales platforms including Selerix, Employee Navigator, Ease, Everwell, Harmony, and Enrollify
Timeline
Agency Development Manager
Colonial Life And Accident
03.2021 - 01.2024
Insurance Agent
Aflac
05.2015 - Current
Process Technician
Mullinix Packages
10.2006 - 10.2014
Associate of Science - Engineering Mechanics
IPFW
High School Diploma -
Woodlan High School