Mike Baxter
Litchfield Park,AZ
Summary
High performing District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout the Phoenix market. Excellent record of success driving improvements and elevating public profile for the brand resulting in increased revenue and profit. Team focused with success guiding, coaching and motivating employees at all levels.
Overview
37
37
years of professional experience
Work History
General Manager
Petco Animal Supplies Stores Inc.
Glendale, AZ
08.2024 - Current
- Developed and implemented strategies to improve daily/weekly operational efficiencies throughout the store while driving sales and profit during Q4 of 2023.
- Moved the New Operating Model score from zero to 2.70 in Q2 2024 earning us additional customer facing payroll for Q3.
- Created a positive work environment by developing team from transactional mindset to a selling culture with improved day to day routines.
District Manager
BevMo + Gopuff
Litchfield Park, AZ
09.2015 - 03.2023
- Recruited top talent for various retail store positions and mentored (7) Managers to promotions over the last two years in the market.
- Successful 2020 market integration of Gopuff instant needs & delivery model adding almost 7 million in revenue.
- Company leader with Gopuff E-commerce speed and accuracy metrics translating to positive order growth and customer experience.
- Developed and enhanced store sales and merchandising programs, positively impacting bottom-line profitability with strong growth year over year.
Multi-Unit Manager
Office Depot/Max
Menifee, CA
11.2001 - 08.2015
- Field Implementation Manager supporting 275+ stores during rollout and implementation of the Retail Store Sales Growth Initiative.
- Regional Development Manager focused on bottom operational performing stores elevating them through training, action planning and accountability.
- Change Agent motivating and transforming 30+ stores in three states to the new “In Store Customer Experience” operating model.
Store Team Leader
Target
Costa Mesa, CA
01.1988 - 10.2001
- Successfully recruited and hired a team of top talent to Grand Open one of the first Greatland locations in Southern California.
- Lead my store team through a full store remodel converting to a new prototype focused on local Hispanic demographic in Santa Ana, CA
- Regional Operations Specialist supporting the Western Region with implementation of productivity initiatives, “Vision Store” tests, and various company projects.
Education
Some College (No Degree) - Business Administration And Management
Saddleback College
Mission Viejo, CASkills
- Motivational Leadership Style
- Staff Training and Development
- Human Resource Management
- Customer Focused
- Sales Driven Mindset
- Operational Excellence
- Procedures and Policies Expert
- Profitability Driven
Timeline
General Manager
Petco Animal Supplies Stores Inc.
08.2024 - Current
District Manager
BevMo + Gopuff
09.2015 - 03.2023
Multi-Unit Manager
Office Depot/Max
11.2001 - 08.2015
Store Team Leader
Target
01.1988 - 10.2001
Some College (No Degree) - Business Administration And Management
Saddleback College
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