Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Tiffany

Spokane

Summary

Dynamic leader with a proven track record at Bruncheonette, enhancing profitability through innovative inventory and portion control. Excelled in fostering team motivation and individualized training, significantly boosting customer satisfaction and staff performance. Skilled in motivational leadership and financial management, achieving a harmonious, productive workplace culture that prioritizes continuous improvement and diversity.

Results-driven coaching prepared to foster team growth and achieve high standards. Passion of guiding athletes to peak performance through tailored training programs. Focused on team collaboration and adaptable to changing dynamics. Skilled in strategic planning and effective communication.

Overview

9
9
years of professional experience

Work History

General Manager of Food Service

Bruncheonette
01.2024 - Current
  • Reduced food waste through better inventory management and portion control, leading to increased profitability.
  • Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
  • Increased customer satisfaction by implementing effective staff training and performance management programs.
  • Managed financial aspects of the business including budgeting, forecasting, cost analysis, payroll. and profit maximization strategies
  • Cultivated an inclusive workplace culture that encouraged teamwork, promoted diversity, and supported professional growth opportunities for all employees.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Managed staff schedules and maintained adequate coverage for all shifts.

College Softball Assistant Coach

Spokane Community College
04.2024 - Current
  • Developed strong relationship with players to assist in reaching goals, build trust and rapport.
  • Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
  • Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
  • Advised head coach on discipline, performance, and other decision-making areas.
  • Promoted positive behavior among student-athletes as a role model consistently demonstrating good sportsmanship principles.
  • Enhanced team performance by developing and implementing effective training programs tailored to individual athlete needs.
  • Organized team-building activities to foster camaraderie and trust among players, leading to improved on-field chemistry.
  • Encouraged player development by setting individual goals and monitoring achievements.

Food Prep Manager

Bruncheonette
06.2016 - 01.2024
  • Created a culture of continuous improvement within the prep team, encouraging open communication and collaboration to achieve excellence in all aspects of kitchen operations.
  • Facilitated strong teamwork within the kitchen staff, fostering a positive work environment that resulted in increased productivity.
  • Ensured consistent product quality by regularly reviewing and adjusting recipes according to feedback from both customers and staff.
  • Collaborated with executive chef on menu development, incorporating seasonal ingredients for optimal freshness and variety.

Cashiers Assistant

Costco
11.2019 - 05.2021
  • Met customer needs through polite, friendly and attentive service.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Addressed and resolved complaints quickly to maintain customer satisfaction.
  • Learned duties for various positions and provided backup at key times.

Education

Bachelor of Science - Liberal Studies

Montana State University Billings
Billings, MT
05-2021

Skills

  • Skill development
  • Personal discipline
  • Motivational skills
  • Team motivation
  • Motivational leadership style
  • Team bonding
  • Improving performance
  • Individualized and group training

Timeline

College Softball Assistant Coach

Spokane Community College
04.2024 - Current

General Manager of Food Service

Bruncheonette
01.2024 - Current

Cashiers Assistant

Costco
11.2019 - 05.2021

Food Prep Manager

Bruncheonette
06.2016 - 01.2024

Bachelor of Science - Liberal Studies

Montana State University Billings

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Nicole Tiffany