Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mike Blaise

Pompano Beach

Summary

Resilient professional thriving in adversity, consistently pursuing success with unwavering determination. Patience, developed through extensive experience in pharmaceutical care, facilitates effective problem-solving and empathetic patient interactions. Committed to continuous growth and excellence, driven by a strong work ethic to pursue innovative solutions in challenging environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
01.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.

CSR- Customer Service Rep.

iQor
01.2019 - 12.2020


  • Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Gained experience of work from home during this time.

Cashier/ Team Member

Wendy's
12.2018 - 01.2019
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier /CSR

McDonald's
01.2017 - 12.2018


  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Education

Diploma -

Coral Glades High
Coral Glades, FL

Associates in Arts - undefined

Broward College
Coconut Creek, FL
01.2016

Skills

  • Fluent in English, Creole, and French
  • Analytical problem-solving
  • Collaborative teamwork
  • Workflow optimization
  • Efficient medication distribution
  • Self-sufficient task execution
  • Consistently demonstrates full commitment
  • Proficient in Microsoft Office
  • Confidentiality and HIPAA
  • Team leadership
  • Insurance eligibility verification
  • Detail-oriented data management
  • Meticulous attention to detail

Certification

  • CPhT - Certified Pharmacy Technician

Languages

English
Native or Bilingual
Creole
Professional Working

Timeline

Pharmacy Technician

CVS Pharmacy
01.2023 - Current

CSR- Customer Service Rep.

iQor
01.2019 - 12.2020

Cashier/ Team Member

Wendy's
12.2018 - 01.2019

Cashier /CSR

McDonald's
01.2017 - 12.2018

Associates in Arts - undefined

Broward College

Diploma -

Coral Glades High

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