Lindsey Francois
Elizabeth,NJ
Summary
Motivated third-year college student pursuing a degree in Business Administration with a passion for healthcare. Seeking a position that combines my skills in customer service, pharmacy knowledge, and passion for animals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
02.2022 - Current
- Accurately perform prescription medication counting and data entry
- Administer vaccines and provide immunization services to customers
- Assist customers with inquiries, handle checkouts, and provide guidance on generic brands
- Utilize medical coding knowledge to ensure accurate insurance processing
Customer Service Associate
Marshall Retail Group
01.2019 - 02.2022
- Operated the register, greeted customers, and provided assistance
- Answered phone calls, addressed customer inquiries, and offered support
- Maintained store cleanliness, restocked shelves, and organized merchandise
Sales Associate
TJ Maxx
01.2016 - 01.2019
- Assisted customers with purchases at the jewelry counter
- Processed transactions and facilitated store credit card applications
- Promoted to Cash Office, responsible for revenue counting and preparing deposits
Education
Bachelor of Business Administration -
Rutgers University
05.2025
High School Diploma -
Elizabeth High School
Elizabeth, NJ06.2016
Skills
- Strong customer service skills with a focus on resolving inquiries effectively
- Proficient in sig codes and experience in medical coding for pharmacy settings
- Cash handling expertise with accurate money counting
- Fluent in French and Haitian Creole
- Drug Utilization Review
- Insurance Billing
- Drug Inventory Management
- Medication Dispensing
- Workflow Optimization
- Insurance Verification
- Medicare and Medicaid Process
- Confidentiality and HIPAA
- Problem-Solving Skills
- Receiving Incoming Supplies
- Advanced Math Skills
- Appointment Scheduling
- Refunds and Exchanges
- POS System Operation
- Multi-Line Phone Systems
Certification
- Pharmacy Technician License
- Immunizer License
Languages
French
Native or Bilingual
Timeline
Pharmacy Technician
CVS Pharmacy
02.2022 - Current
Customer Service Associate
Marshall Retail Group
01.2019 - 02.2022
Sales Associate
TJ Maxx
01.2016 - 01.2019
Bachelor of Business Administration -
Rutgers University
High School Diploma -
Elizabeth High School