Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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Elonise Pauleus

Summary

Certified professional with strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
10.2021 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted, measured, and compounded medications following standard procedures.

Server

Willoughby Golf Club
08.2019 - 06.2021
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns

Dining Room Supervisor

Allegro Senior Living
02.2018 - 01.2020
  • Informed servers of newly seated parties for speedy service
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus
  • Managed wait staff, serving, tables daily for star fine dining establishment
  • Documented reservations, alerted servers and managers of large groups and prepared seating
  • Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy

Customer Service Representative

Overlook Tax Services
11.2015 - 04.2019
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
  • Answered and directed calls using multi-line switchboard
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel

Preschool Teacher

Kidzone Preschool Academy
03.2017 - 02.2018
  • Fostered reasoning and problem solving through active exploration games and activities
  • Sanitized toys and play equipment each day to maintain safety and cleanliness
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies
  • Allowed for ample outdoor discovery time each day
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans
  • Supervised up to 20 children on field trips to local parks, fire stations and zoos

Restaurant Server

Tin Fish Clematis
05.2015 - 08.2017
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
  • Maintained customer satisfaction with timely table check-ins to assess drink or other needs
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables

Server

The Residence At Toms River
04.2012 - 09.2014
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers
  • Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing
  • Created orders, documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints

Education

High School Diploma -

Lakewood High School
Lakewood, NJ

Practical Nurse - Nursing

Grace School of Nursing
West Palm Beach, FL

Certified Immunizer - Immunization

CVs Training Program
Cvs Health
02-2022

Pharmacy Technician - Pharmacy

Cvs Training
CVs Online Training
05-2021

Phlebotomy - Phlebotomy

Paramont
03-2018

Skills

  • Communication skills
  • Customer service
  • Bilingual in Creole,French, and English
  • Presentation skills
  • Employee training and development
  • Multitasking
  • Fine-dining expertise
  • Time management
  • Team leadership
  • Problem-solving skills
  • Insurance billing
  • Answering customer questions
  • Team collaboration
  • Confidentiality and HIPAA
  • Medication dispensing
  • Workflow optimization
  • Pharmaceutical calculations
  • Medication labels and more

Accomplishments

  • Gained admission to CVS health pharmacy technician program.
  • Facilitated the implementation of a new drug inventory system.
  • Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients
  • Processed and filled over 1500 prescriptions per day.

Certification

  • CPR certified
  • Immunization certified
  • First Aid certified
  • TIPS certified
  • Serve safe certified

Interests

  • Volunteer Work
  • Photography
  • Adventure Travel
  • Road Trips
  • Personal Development and Self-Improvement

Timeline

Pharmacy Technician

CVS Pharmacy
10.2021 - Current

Server

Willoughby Golf Club
08.2019 - 06.2021

Dining Room Supervisor

Allegro Senior Living
02.2018 - 01.2020

Preschool Teacher

Kidzone Preschool Academy
03.2017 - 02.2018

Customer Service Representative

Overlook Tax Services
11.2015 - 04.2019

Restaurant Server

Tin Fish Clematis
05.2015 - 08.2017

Server

The Residence At Toms River
04.2012 - 09.2014

High School Diploma -

Lakewood High School

Practical Nurse - Nursing

Grace School of Nursing

Certified Immunizer - Immunization

CVs Training Program

Pharmacy Technician - Pharmacy

Cvs Training

Phlebotomy - Phlebotomy

Paramont

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