VICTORIA POLIDORE

NovoPharm is a long term care pharmacy, we fill medications for assisted living facilities and handle shipping and handling for those medications daily.

• Teamed with peers, technicians and pharmacists to prioritize and complete orders
• Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems
• Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions
• Interpreted and processed medication orders under supervision of pharmacist
• Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory
• Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system
• Transmitted claims to insurance companies for payment and reconciled EOBs
• Prepared prescription transfers to other pharmacies
• Improved inventory management procedures to reduce overhead, backorders and overstock
• Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises
• Verified patients' identities at pickup to prevent sale of wrong medications
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
• Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.

• Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Collected co-payments or full payments from customers.
• Conducted regular inventory audits to identify discrepancies and reduce instances of stockouts or expired medications on pharmacy shelves.

Track controlled substance inventory tediously

Keep pharmacy operations in check while assisting the management of pharmacy manager