YASMIN AHMED
Nashville,TN
Summary
Goal-oriented professional with a strong work ethic and exceptional skills. Thrives on collaborating calmly with clients to understand and fulfill their specific criteria. Known for building loyal relationships, solving problems, and continuously enhancing skill set. Highly productive relationship builder, excels at actively listening to customer needs, effectively communicating product benefits, and crafting innovative solutions that deliver value to the customer.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Walgreens
2023.10 - 2024.03
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
QC Verify Mortgage
Brentwood
2022.12 - 2023.05
- Work as an auditor
- Role description is to receive 35-50 barcodes that are assigned for the day, and to look through the documents that the borrowers bank randomly selected. Our company, as the third party, to call their job that our clients work at, to obtain a secure fax or secure email to send the employment verification documents to
- It is a time consistent job, works great with my schedule, and I can also work from home.
Employee
Tj.Maxx
2021.03 - 2022.11
- Learned how to float the items and clothing in the store as well as doing recovery to help make the store look neat
- Manage front end dealing with more than one hundred customers per day and making sure they are satisfied with their shopping experience
- Dealing with more than thousands of dollars everyday
- Learned how to manage inventory at the beginning of the new year
- Learned how to do markdowns
- Dealing with verbal social skills everyday and always putting a positive attitude on.
Cashier
Walmart
2019.05 - 2020.07
- Helped customers find specific products, answering questions and offering advice
- Worked closely with front-end staff to assist customers with the shopping experience needs
- Completed daily recovery tasks to keep the area clean and neat
- Learned online grocery skills before leaving the company
- Dealt with more than a thousand dollars everyday.
Education
Sophomore Year -
Nashville State Community College
Antioch, TNJunior Year -
Middle Tennessee State University
High School Diploma -
Cane Ridge High School
Antioch, TN05.2019
Skills
- Self Motivation
- Fast Worker
- Communication
- Easy Going
- Active listening skills
- Time Management skills
- Sales/Customer service skills
- Money management skills
- Workflow Optimization
- Professional Appearance
- Sales Support
- Product Upselling
- Networking and Outreach
- Effective relationship building
- Attention to Detail
- Multitasking Abilities
- Reliability
- Cash Handling
- Goal Setting
- Professionalism
- Adaptability
Timeline
Pharmacy Technician
Walgreens
2023.10 - 2024.03
QC Verify Mortgage
Brentwood
2022.12 - 2023.05
Employee
Tj.Maxx
2021.03 - 2022.11
Cashier
Walmart
2019.05 - 2020.07
Sophomore Year -
Nashville State Community College
Junior Year -
Middle Tennessee State University
High School Diploma -
Cane Ridge High School