Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mike Bruns

Woodstock,GA

Summary

Dynamic content creator at StarMaker, adept in social media marketing and video content creation. Skilled in team collaboration, I drive impactful promotional campaigns and enhance audience engagement through innovative strategies, consistently exceeding client expectations and project deadlines.

Overview

12
12
years of professional experience

Work History

Professional Content Creator

StarMaker
10.2023 - Current
  • Led collaborative writing projects, fostering teamwork and enhancing contributions from all members.
  • Collaborated with clients during design process to ensure deliverables met specifications and expectations, enhancing client satisfaction.
  • Adapted workflows and priorities to meet evolving deadlines and project requirements, ensuring timely project completion.

Customer/Client Support

Atlanta Communities
Marrietta, Georgia
05.2018 - 09.2023
  • Maintained Customer Database/Designed Advertising/Promotional Material
  • Communicated regularly with new and existing clients while managing client files to support ongoing relationships
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Security Engineer

HPE
Alpharetta, GA
07.2017 - 04.2018
  • Hardening Windows/Linux servers through use of best practices.
  • Develop and deploy automation scripts through languages such as Python, and PowerShell.
  • Collected and analyzed security logs for compliance reporting, improving incident response capabilities.
  • Assessed the vulnerability level of application code.
  • Executed SQL installation and configuration tasks.
  • Conducted analysis and troubleshooting of Windows, Linux, and software logs.

Security Engineer

EQUIFAX
Alpharetta, GA
05.2016 - 07.2017
  • Administered, installed, and configured network/endpoint DLP solutions to enhance data protection.
  • Collaborated with internal forensics team to develop and implement tailored DLP solutions and rules.
  • Collected and analyzed security logs to ensure compliance and support reporting requirements.
  • Secures systems by establishing and enforcing policies; defining and monitoring access.
  • Administered security settings in JIRA and Confluence to protect project information.

IT Support

RAINMAKER GROUP
Alpharetta, GA
04.2015 - 05.2016
  • Delivered technical support for Rainmaker products via phone, email, and remote access to enhance customer satisfaction.
  • Resolved client requests through Windows Server Enterprise 2008/2012.
  • Troubleshot networking issues within an enterprise environment.
  • Created reports for management on system performance using SQL to inform decision-making.
  • Crafted onboarding documentation to standardize training for new hires, facilitating smoother transitions.

IT Support Analyst

MACYS SYSTEMS AND TECHNOLOGY
Alpharetta, GA
01.2014 - 04.2015
  • Assisted customers with troubleshooting hardware and software issues through step-by-step guidance.
  • Windows Server 2008, Windows Server 2012 Linux, and CentOS 6.4 administration.
  • Administered security settings and configuration for IBM Urban Code Deploy Server.
  • Performed database maintenance tasks, including updates and rollbacks to ensure data integrity using SQL.
  • Created status reports from MySQL database to provide insights on system performance.

Education

Bachelor of Computer Science - Information Security and Assurance

Kennesaw State University
Kennesaw, GA
12.2013

Skills

Content coordination

Content strategy

Content creation

Editing

Social media strategy

Video marketing

Promotional video production

Video production

HTML

SQL

MySQL

Python

XML

Windows Server

Linux

TCP/IP

DNS

SMTP

Active Directory

LDAP Visual Basic

Visual Studio Word

Social marketing

Team collaboration

Communication skills

Timeline

Professional Content Creator

StarMaker
10.2023 - Current

Customer/Client Support

Atlanta Communities
05.2018 - 09.2023

Security Engineer

HPE
07.2017 - 04.2018

Security Engineer

EQUIFAX
05.2016 - 07.2017

IT Support

RAINMAKER GROUP
04.2015 - 05.2016

IT Support Analyst

MACYS SYSTEMS AND TECHNOLOGY
01.2014 - 04.2015

Bachelor of Computer Science - Information Security and Assurance

Kennesaw State University
Mike Bruns