Mike Bruns
Woodstock,GA
Summary
Dynamic content creator at StarMaker, adept in social media marketing and video content creation. Skilled in team collaboration, I drive impactful promotional campaigns and enhance audience engagement through innovative strategies, consistently exceeding client expectations and project deadlines.
Overview
12
12
years of professional experience
Work History
Professional Content Creator
StarMaker
10.2023 - Current
- Led collaborative writing projects, fostering teamwork and enhancing contributions from all members.
- Collaborated with clients during design process to ensure deliverables met specifications and expectations, enhancing client satisfaction.
- Adapted workflows and priorities to meet evolving deadlines and project requirements, ensuring timely project completion.
Customer/Client Support
Atlanta Communities
Marrietta, Georgia
05.2018 - 09.2023
- Maintained Customer Database/Designed Advertising/Promotional Material
- Communicated regularly with new and existing clients while managing client files to support ongoing relationships
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Security Engineer
HPE
Alpharetta, GA
07.2017 - 04.2018
- Hardening Windows/Linux servers through use of best practices.
- Develop and deploy automation scripts through languages such as Python, and PowerShell.
- Collected and analyzed security logs for compliance reporting, improving incident response capabilities.
- Assessed the vulnerability level of application code.
- Executed SQL installation and configuration tasks.
- Conducted analysis and troubleshooting of Windows, Linux, and software logs.
Security Engineer
EQUIFAX
Alpharetta, GA
05.2016 - 07.2017
- Administered, installed, and configured network/endpoint DLP solutions to enhance data protection.
- Collaborated with internal forensics team to develop and implement tailored DLP solutions and rules.
- Collected and analyzed security logs to ensure compliance and support reporting requirements.
- Secures systems by establishing and enforcing policies; defining and monitoring access.
- Administered security settings in JIRA and Confluence to protect project information.
IT Support
RAINMAKER GROUP
Alpharetta, GA
04.2015 - 05.2016
- Delivered technical support for Rainmaker products via phone, email, and remote access to enhance customer satisfaction.
- Resolved client requests through Windows Server Enterprise 2008/2012.
- Troubleshot networking issues within an enterprise environment.
- Created reports for management on system performance using SQL to inform decision-making.
- Crafted onboarding documentation to standardize training for new hires, facilitating smoother transitions.
IT Support Analyst
MACYS SYSTEMS AND TECHNOLOGY
Alpharetta, GA
01.2014 - 04.2015
- Assisted customers with troubleshooting hardware and software issues through step-by-step guidance.
- Windows Server 2008, Windows Server 2012 Linux, and CentOS 6.4 administration.
- Administered security settings and configuration for IBM Urban Code Deploy Server.
- Performed database maintenance tasks, including updates and rollbacks to ensure data integrity using SQL.
- Created status reports from MySQL database to provide insights on system performance.
Education
Bachelor of Computer Science - Information Security and Assurance
Kennesaw State University
Kennesaw, GA12.2013
Skills
Content coordination
Content strategy
Content creation
Editing
Social media strategy
Video marketing
Promotional video production
Video production
HTML
SQL
MySQL
Python
XML
Windows Server
Linux
TCP/IP
DNS
SMTP
Active Directory
LDAP Visual Basic
Visual Studio Word
Social marketing
Team collaboration
Communication skills
Timeline
Professional Content Creator
StarMaker
10.2023 - Current
Customer/Client Support
Atlanta Communities
05.2018 - 09.2023
Security Engineer
HPE
07.2017 - 04.2018
Security Engineer
EQUIFAX
05.2016 - 07.2017
IT Support
RAINMAKER GROUP
04.2015 - 05.2016
IT Support Analyst
MACYS SYSTEMS AND TECHNOLOGY
01.2014 - 04.2015
Bachelor of Computer Science - Information Security and Assurance
Kennesaw State University