Leon Wright
Orlando,United States
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment. Public relations professional with proven track record in managing comprehensive PR strategies. Developed and executed high-impact campaigns, driving brand recognition and positive media coverage. Collaborative team player known for adaptability and achieving results.
Overview
9
9
years of professional experience
Work History
Professional Content Creator
Self Employed Web
01.2016 - Current
- Produced original, creative content for promotional advertisements, marketing materials, and consistent public content.
- Managed competing deadlines with efficiency.
- Developed professional relationships with clientele and repeat clients.
- Produced, wrote, directed, and performed consistent media content.
PR/Social Media Manager and Retail Associate
Gods & Monsters
04.2022 - 11.2024
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Planned events and managed guests for signings and store promotion.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Maintained clean sales floor and straightened and faced merchandise.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
Event Planning Assistant
Oroborous Lounge
01.2021 - 06.2021
- Assisted with event setup.
- Developed meaningful relationships with clients and vendors.
- Provided physical and social support for event coordinators.
Event Character Performer
Fairy Tale Favorites
01.2019 - 11.2020
- Interacted with clients in character for the requested event.
- Performed musical numbers and scripted scenes for event.
- Performed meet and greets as event characters for large audiences.
Education
Bachelor of Fine Arts And Bachelor of Arts - Theatre And English
University of Florida
08.2020
Skills
- Excellent Relationship Skills and Communication
- Team Player
- Enthusiastic and Passionate about Work
- Digital Content Management
- Social Media Expertise
- Customer engagement
- POS system operation
- Customer service
- Stocking and receiving
- Cash handling accuracy
- Loss prevention awareness
- Strategic management
Timeline
PR/Social Media Manager and Retail Associate
Gods & Monsters
04.2022 - 11.2024
Event Planning Assistant
Oroborous Lounge
01.2021 - 06.2021
Event Character Performer
Fairy Tale Favorites
01.2019 - 11.2020
Professional Content Creator
Self Employed Web
01.2016 - Current
Bachelor of Fine Arts And Bachelor of Arts - Theatre And English
University of Florida
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