Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mike Cobb

Raleigh, NC,NC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Repair Agent

Geek Squad - Best Buy
Raleigh, NC
07.2023 - Current
  • Performed virus scans and malware removal on customer computers.
  • Built custom desktop systems according to customer specifications.
  • Disassembled computer systems to troubleshoot and resolve hardware issues.
  • Trained & Troubleshooted Software on Mac OS, Windows, Linux, Android, and IOS devices.
  • Provide positive, timely service to customers during the check-in and checkout process

1st Assistant Manager

Zumiez Retail
Charlotte, NC
10.2021 - 01.2023
  • Trained, coached, and mentored new employees on company policies and procedures.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Developed strategies to increase sales productivity and profitability.

Area Leader

Chick-fil-A
Charlotte, NC
08.2019 - 07.2021
  • Provided guidance, coaching, and mentoring to team members on their daily tasks.
  • Checked temperature of appliances regularly to ensure they are working properly.
  • Maintained clean and orderly appearance throughout kitchen and dining area.

Education

High School Diploma -

Central Academy Of Technology And Arts
Monroe, NC
06-2020

Skills

  • Customer Service
  • Active Listening
  • User Training
  • Problem-Solving
  • Troubleshooting and Diagnostics
  • Computer Maintenance
  • Technical Documentation
  • Hardware Installation

Timeline

Repair Agent

Geek Squad - Best Buy
07.2023 - Current

1st Assistant Manager

Zumiez Retail
10.2021 - 01.2023

Area Leader

Chick-fil-A
08.2019 - 07.2021

High School Diploma -

Central Academy Of Technology And Arts

Similar Profiles

CREATE PROFILE
Mike Cobb