Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dominque Shahan

Breckenridge,TX

Summary

Proven track record in enhancing operational efficiency and customer satisfaction at EBAA Iron, adept in Inventory Management and Safety Requirements. Demonstrated ability to lead teams, streamline processes, and ensure safety compliance, achieving significant improvements in service delivery and workplace safety. Skilled in customer service and safety management, fostering a secure and positive environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Repair Agent

EBAA Iron
04.2024 - Current
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Maintained inventory of repair supplies and ordered parts.
  • Utilized variety of tools and diagnostic equipment to complete repairs.
  • Repaired and maintained wide range of small and large tools successfully.
  • Completed all repair and maintenance activities promptly and to high quality standards.
  • Tested parts and components to confirm adherence to manufacturer specifications.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Handled incoming business and client requests for information.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.

Foundry Worker

EBAA Iron
11.2022 - 04.2024
  • Streamlined production rates by organizing over 50 pounds of raw materials.
  • Observed operations of automatic molding machinery to detect and correct jams or malfunctions.
  • Used tools to cut, trim and shape 180 molds daily.
  • Minimized waste by accurately measuring mixes and decreasing excess materials.
  • Monitored and adjusted valves and dials, regulating outputs on automatic machinery.
  • Studied manuals and conditions to accurately determine prescribed temperature and time settings for each material and mold.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Identified issues, analyzed information and provided solutions to problems.
  • Excellent communication skills, both verbal and written.
  • Developed strong communication and organizational skills through working on group projects.
  • Learned and adapted quickly to new technology and software applications.
  • Paid attention to detail while completing assignments.
  • Worked effectively in fast-paced environments.
  • Provided professional services and support in a dynamic work environment.

Security Officer

TDCJ
07.2019 - 10.2022
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Checked and verified photo identification prior to granting facility access.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Wrote detailed reports of all security breaches and investigations.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Examined doors, windows and gates to verify security.

Education

No Degree - General And Medical Studies 120 Hours

Cisco Junior College
Cisco, TX

High School Diploma -

Breckenridge High School
Breckenridge, TX
06.2006

Skills

  • Inventory Management
  • Safety Requirements
  • Customer Service
  • Invoice Verification
  • Safety Management

Certification

  • Licensed Forklift Operator - August 2024-Current

Timeline

Repair Agent

EBAA Iron
04.2024 - Current

Foundry Worker

EBAA Iron
11.2022 - 04.2024

Security Officer

TDCJ
07.2019 - 10.2022

No Degree - General And Medical Studies 120 Hours

Cisco Junior College

High School Diploma -

Breckenridge High School

Similar Profiles

CREATE PROFILE
Dominque Shahan