Mike Cohen
Richmond,VA
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
21
21
years of professional experience
Work History
Regional Key Account Manager
Hilti
04.2022 - Current
- Built and maintained strong client relationships to drive business growth.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Developed and delivered presentations to key customers to position products and services.
- Analyzed key competitors to respond to competitive threats.
Account Manager
Hilti
01.2019 - 03.2022
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
Sales Representative
Triad Metals International
10.2010 - 01.2019
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Sold steel shapes to fabricators, service centers, manufacturers, infrastructure groups and DBE's within a broad territory throughout VA, MD, Washington DC and DE.
Territory Manager
Bradley Caldwell
02.2003 - 10.2010
- Established successful account relationships by building rapport and maintaining consistent communication.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Worked with vendors and suppliers to support timely delivery of products and services.
- Researched competitor activity and used findings to develop sales growth strategies.
- Attended trade shows and industry events to promote company products and services.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
Education
Bachelor of Arts - Business Administration
Western State College of Colorado
Gunnison, COSkills
- Territory Management
- Account Management
- Prospecting and Cold Calling
- New Business Opportunities
- Professional Relationships
Timeline
Regional Key Account Manager
Hilti
04.2022 - Current
Account Manager
Hilti
01.2019 - 03.2022
Sales Representative
Triad Metals International
10.2010 - 01.2019
Territory Manager
Bradley Caldwell
02.2003 - 10.2010
Bachelor of Arts - Business Administration
Western State College of Colorado
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