Summary
Overview
Work History
Education
Skills
Timeline
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Mike Collier

Houston,Texas

Summary

Insightful Information Technology Manager with 24 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training. Experience in working in family and equity environments. Excellent understanding of the role IT plays in the food manufacturing industry.

Overview

41
41
years of professional experience

Work History

IT Director

Dessertholdings
08.2016 - Current
  • Lawler Foods sold to private equity in 2016. Promoted to Director of IT for Dessertholdings. This included sites in Atlanta, Houston, and 2 sites in London Ontario and Vancouver British Columbia.
  • Responsible for all aspects of IT for 4 operating companies. Managed team of 6 IT support professionals.
  • Worked with leadership to unify company's IT infrastructure and promote "one company" mentality.
  • Upgraded computer and server systems across all companies.
  • Migrated all companies to single domain and email platform for improved efficiency and collaboration.
  • Responsible for IT budget across all operating company's.
  • Enhanced security in all companies. Installed CrowdStrike, Rapid7 and Knowbe4 to satisfy requirement for Cyber insurance.
  • Responsible for upgrading preventive maintenance programs at all companies.
  • Implemented downtime software to Canadian companies, This provided real-time data analysis to identify root causes for production floor issues,
  • Upgraded Canadian Time and Attendance systems. This allowed implementation of labor scheduling and provided different labor rates required by labor union in Canada.
  • Bain Capital purchased company in 2021. 2 more companies added to IT support portfolio. Company sales increasing to over $1 billion through organic growth and portfolio expansion. Managed the IT aspects of adding two more companies to the portfolio.
  • Collaborated with leadership to select and implement Microsoft Dynamics F&O as the common ERP for the company.
  • Established a team for ERP implementation and oversaw database management, reporting, and EDI integration.
  • Worked with team to develop Microsoft Aure Cloud strategy, Designed reporting data lake integrated to ERP.
  • Upgraded printers and mobile device management hardware for new ERP. Implemented SOTI for mobile device management.
  • Developed plan to transition EDI to new software provider for seamless integration with the new ERP.
  • Implemented company SharePoint site for storing data.
  • Ungraded all existing phone systems to Zoom phones. Both Physical and soft phones are in use.
  • Worked with MSP team to upgrade network to SDWAN. Implemented Cato SDWAN and VPN . This allows for better network visibility and optimization.
  • Implementing Power BI for new reporting standard. Allows for real-time data availability and plants to view key KPI's through dashboard view.

IT Director

Lawler Foods
05.1999 - 08.2016
  • Over 15-year period supported all aspects of IT. Established company's 1st IT department from scratch including network systems, servers, and hardware procurement. Company grew from 20mm to over 100mm.
  • Responsible for support for over 100 computers and 10 servers over 15 years period at 2 facilities. This includes all helpdesk support for100 users.
  • Worked with multiple hardware vendors establishing and maintaining relationships with technology vendors and service providers to ensure timely support and cost-effective solutions.
  • Implemented 1st (ERP) Enterprise Resource Planning system (Ross Systems) in 2001. This included AP, AR, GL, Inventory, SO, PO, Production, and Warehouse. This also included implementing mobile devices (Zebra, Motorola) for real-time scanning.
  • Responsible for network design, reevaluation and optimization to keep pace with company growth. Partnered with MSP for design. Added Cisco, HP switches and Wireless Access Points to both facilities. Added VMware for virtual server environment.
  • Supported all aspects of SQL server with ran ERP system.
  • Implemented multiple payroll and time and attendance systems, (ADP, Sage, Kronos, TimeStar)
  • Implemented Crystal Reports to support reporting capabilities for company. Developed over 100 reports for Accounting, Production and Warehouse functional areas. Reports were critical for identifying Material Usage Variance and KPI's.
  • Implemented Cisco VOIP phone system.
  • In 2012 Implemented 2nd ERP system (Process Pro) to add additional functionality. Improved accounting and AWS systems,
  • Upgraded printing for Finished Goods labeling from print and apply labels to inkjet systems (domino Inkjet). Added Bartender label software to improve label design.
  • Implemented EDI solution to streamline Customer Purchase orders and Invoices.
  • Added both security and camera software to both facilities to support BRC and SQF food service audits.
  • Responsible for adding GDSN (Global Data Synchronization Network) to meet customer demand.
  • Implemented Microsoft Office full suite for company. This included Microsoft Exchange for email.
  • Worked closely with management teams to plan, develop and execute technical strategies aligned to support company growth.
  • Managed IT budget effectively to optimize spending while meeting company's technology needs.
  • Aligned IT initiatives with company's overall business goals and objectives, and contributing to long-term strategic planning.

Roving Manager

Big A Auto Parts
01.1996 - 05.1999
  • Responsible for opening 30 new store concepts in multiple cities across US.
  • Hired staff and setup new store merchandising.
  • Responsible for setting up all Point of Sale (POS) computer systems.
  • Responsible for training new employees.
  • Traveled to underperforming stores to provide guidance on improvement,
  • Computer support for all POS systems.

Store Manager

Big A Auto Parts
01.1986 - 01.1996
  • Managed multiple automotive stores in Dallas Ft. Worth Area.
  • Responsible for hiring and training all employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Store Manager

Chief Auto Parts
03.1983 - 01.1986
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.

Education

Business

Tarleton State University
Stephenville, TX

Skills

  • Excellent Communication
  • Analytical and Critical Thinking
  • Maintenance and Repair software - Cams, PMC, Factory Bucket
  • Microsoft Office Suite
  • Labeling software - Bartender, Labelview
  • MS SQL server
  • Printers - HP, Toshiba, Zebra, Zerox
  • ERP Systems - Microsoft D365, Microsoft Navision, Process Pro, Ross Systems
  • VPN software - Cato, Fortinet, Cisco
  • HR Payroll Systems - Sage, UKG, ADP
  • Training software - Alchemy
  • Time and Attendance software - TimeStar, TimeClock Plus
  • Downtime software - 10n6, Redzone
  • EDI - Commport, TrueCommerce, SPS Commerce and Edict systems
  • Microsoft Azure
  • DevOps
  • Security - Crowdstrike, Rapid 7 and Knwobe4
  • Backup and recovery - Veeam, Managecast

Timeline

IT Director

Dessertholdings
08.2016 - Current

IT Director

Lawler Foods
05.1999 - 08.2016

Roving Manager

Big A Auto Parts
01.1996 - 05.1999

Store Manager

Big A Auto Parts
01.1986 - 01.1996

Store Manager

Chief Auto Parts
03.1983 - 01.1986

Business

Tarleton State University

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Mike Collier