mike daniele
Largo,FL
Summary
Dedicated customer service agent with 29 years at Delta Airlines, excelling in ticketing, baggage, and gate operations. Known for a strong work ethic and exceptional patience, I effectively support passengers while leveraging my cargo expertise. Proven ability to enhance service quality and streamline processes in a fast-paced environment.
Overview
29
29
years of professional experience
Work History
Csa
Delta Airlines
Tampa, FL
05.1996 - Current
Above wing.As of today.Ticket counter,gates,baggage service.All 3 areas.helping paxs wherever needed.25 years I worked in cargo for delta.Was Ala for 3 years in charge of the mail we put on planes.Was trained on the ramp worked in that department while I was in cargo on days off.I have been above wing 4 years now.I was the trainer for delta for 5 years training the contract company on new hires in cargo.
Education
Armwood High School
Seffner, FL06.1989
Skills
- Goal oriented
- Patience and tolerance
- Strong work ethic
Timeline
Csa
Delta Airlines
05.1996 - Current
Armwood High School