Results-oriented Business Owner experienced in customer service and operations management. Achieved heightened client satisfaction and retention through strategic implementation and effective problem-solving. Focused on fostering strong client relationships to drive operational success.
Work History
Business Owner
17 Years
ADM Lawn Services Inc. | 08.2009 - Current
Developed and implemented marketing strategies to increase client acquisition and retention.
Managed budgeting and financial forecasting to optimize business profitability.
Trained and mentored staff on best practices for landscaping techniques and customer service.
Oversaw daily operations, ensuring timely completion of lawn care services.
Mechanic / maintained all equipment
Truck Driver
Tree trimmer
Achieved streamlined billing processes resulting in timely invoice delivery. Improved accuracy of financial reporting through diligent accounting practices. Facilitated resolution of billing issues, enhancing customer trust and retention.
Managed vacuum truck operations, ensuring safe and efficient waste removal. Obtained commercial driver's license class B with hazmat endorsement to comply with regulations.
unloaded trucks of hazardous materials drums
forklift operator
confined space entry trained
hazmat spill cleanup trained
Technician
11 Months
Industrial Pump and Meter | 08.1999 - 07.2000
Facilitated installation of PTO systems on commercial trucks, ensuring operational efficiency.
assisted with maintenance of fuel pumps and meters on fueling equipment.
Education
220 General Lines Insurance License - Insurance
Gold Coast Insurance | Tamarac, FL | 01.2007
High School Diploma
PIPER HIGH SCHOOL | Sunrise, FL | 08.1999
Skills
Customer service
Client engagement
Attention to detail
Driven and determined
Problem solving
Mechanical maintenance
Languages
Spanish
Limited Working
Interests
Auto Repair/Restoration
Motorcycle garage builder
Currently restoring 1984 Harley davidson FXR
Ducati 996 1999 monoposto
Motorcycle riding
Cooking
DIY and Home Improvement
Investing
Timeline
Business Owner
ADM Lawn Services Inc.
08.2009 - CurrentRead More
Insurance Agent
Advanced Insurance Underwriters
01.2008 - 05.2009Read More
Business Owner
Peninsular Pool Seervices Inc
01.2007 - 01.2008Read More
Assistant Manager
Chem Quip Pool Products
01.2003 - 11.2007Read More
Waiter
Chilis's Bar and Grill
01.2002 - 01.2003Read More
Field Service Technician
Permafix Environmental Services
08.2000 - 01.2003Read More
Technician
Industrial Pump and Meter
08.1999 - 07.2000Read More
Gold Coast Insurance
220 General Lines Insurance License from Insurance