Proactive Product Specialist with advanced problem-solving skills and technical aptitudes. Effective at working independently and as a contributing member of a team. Talented in day-to-day product management and financial analysis.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Product Specialist – Fire Suppression
Pierce Manufacturing
10.2013 - Current
Participated product cost analysis to determine profitability
Participated in trade shows and seminars as required
Process sales workflow request
Carry out special assignments and projects as needed
Price and manage sales options
Customer Service Professional 3
Thrivent Financial for Lutherans
01.2008 - 10.2013
Assist Financial Reps and members with policy changes
Answers phone in respectfully manner
Provide excellent customer service
Meet or exceed month adherence and quality goals
Proficient in multiple product lines.
Education
Associate of Science - Business Analysis
Fox Valley Technical College
Appleton, WI
05.2025
Certificate - Project Management
Fox Valley Technical College
Appleton, WI
05.2025
Certificate - Fire Fighter State Certified 1 And 2
Northeast Wisconsin Technical College
Green Bay, WI
06.2005
Vocational - Machine Tool Technology
Northeast Wisconsin Technical College
Green Bay, WI
05.1996
Skills
Product Portfolio Optimization
Product Launch Execution
Customer Needs Assessment
Stakeholder Management
Pricing strategy formulation
Sales Support
Pricing strategy
Database Management
Data-driven decision-making
Market Analysis Expertise
Certification
Wisconsin State Certified Firefighter 1 and 2
Vocational Degree in Machine Tool Operation
Timeline
Senior Product Specialist – Fire Suppression
Pierce Manufacturing
10.2013 - Current
Customer Service Professional 3
Thrivent Financial for Lutherans
01.2008 - 10.2013
Associate of Science - Business Analysis
Fox Valley Technical College
Certificate - Project Management
Fox Valley Technical College
Certificate - Fire Fighter State Certified 1 And 2
Northeast Wisconsin Technical College
Vocational - Machine Tool Technology
Northeast Wisconsin Technical College
Wisconsin State Certified Firefighter 1 and 2
Vocational Degree in Machine Tool Operation
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