Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Mike Enger

Mike Enger

Healthcare Consultant
Charlotte,NC

Summary

Confident and highly organized individual with more than 4 years experience working in the healthcare sector. Motivated to contrive meaningful change in society with a passion for improving patient access to healthcare and patient outcomes.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Value Based Services Consultant

OrthoCarolina
Charlotte, NC
11.2020 - Current
  • Evaluate value-based service models at 43 clinic locations to identify workflow and resource utilization issues with the goal of increasing overall reimbursement.
  • Analyze and interpret surgeon performance metrics obtained from extracted clinical data and financial reports to unearth weaknesses and effectively implement workflow changes to mitigate lost revenue.
  • Examine marketing strategies and create innovative and effective campaigns to increase overall presence of company's value-based programs.
  • Create various Excel and Tableau documents to assist with pulling metrics data and presenting them to give concise understanding of best placement for needed resources.
  • Collaborate with quality data analyst and financial analyst to identify and convert abstract business goals into measurable data.

Medical Billing Specialist

Healthy Motion Physical Therapy
Remote
08.2019 - Current
  • Prepare billing correspondence and maintain database to organize billing information.
  • Interpret financial data to compose reports for practice manager to utilize in decisions concerning financial activities.
  • Independently managed over 1 million dollars' worth of patient service charges this past year.
  • Research CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.

Surgical Coordinator

OrthoCarolina
Charlotte, NC
09.2019 - 11.2020
  • Expertly managed all surgical services, including planning, scheduling and coordination, determination of procedures and procurement of supplies and equipment.
  • Educated patients about surgeries and provided treatment plan documentation.
  • Successfully coordinated over 1,300 total joint replacements in first year.
  • Recognized as company-wide “Spotlight” in September, 2020 out of over 2,000 employees.

Front Office Manager

Healthy Motion Physical Therapy
Winfield, IL
09.2018 - 08.2019
  • Developed and implemented office management procedures, increasing training efficiency, team productivity and accuracy.
  • Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
  • Identified issues regarding efficiency of clinic's workflow and effectively implemented technological improvements that reduced time required to intake patients by 5 minutes, on average.

Autistic Caregiver

Respite Services
Warrenville, IL
12.2014 - 08.2018
  • Served as part-time caregiver for ten-year-old autistic child.
  • Orchestrated child's daily routine by preparing meals, picking out proper attire and transporting him.
  • Organized educational exercises to better child's communication and problem-solving skills.

Research Assistant

Appalachian State University
Boone, NC
01.2018 - 05.2018
  • Conducted observational research on human subjects to gain understanding of the effects clinical interventions on multiple sclerosis.
  • Independently analyzed data collected from experiments using SPSS and Microsoft Excel.
  • Worked both independently and collaboratively in fast-paced clinical environment.

Education

CORe Certificate - Business Administration And Management

Harvard Business School, Online
09.2020 - 03.2021

Graduate certificate on the fundamentals of business administration from Harvard Business School. Comprised of coursework in Business Analytics, Economics, and Financial Accounting.

Bachelor of Science - Psychology, Health Studies

Appalachian State University, Boone, NC
08.2014 - 05.2018

GPA: 3.8

Skills

    Customer Service

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Software

Tableau

Microsoft Excel

Epic EHR

IBM Cognos Analytics

Python

SQL

Certification

Data Analyst Professional Certificate, IBM - 2021

Timeline

Value Based Services Consultant - OrthoCarolina
11.2020 - Current
Harvard Business School - CORe Certificate, Business Administration And Management
09.2020 - 03.2021
Surgical Coordinator - OrthoCarolina
09.2019 - 11.2020
Medical Billing Specialist - Healthy Motion Physical Therapy
08.2019 - Current
Front Office Manager - Healthy Motion Physical Therapy
09.2018 - 08.2019
Research Assistant - Appalachian State University
01.2018 - 05.2018
Autistic Caregiver - Respite Services
12.2014 - 08.2018
Appalachian State University - Bachelor of Science, Psychology, Health Studies
08.2014 - 05.2018

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Mike EngerHealthcare Consultant