Toni Lottman

• Supervised daily operations, ensuring compliance with health and safety regulations.
• Trained and mentored staff to enhance team performance and improve workflow efficiency.
• Implemented process improvements to streamline patient care services and reduce rehospitalizations of patients from 70% to 14% within 1 year.
• Conducted documentation audits to streamline workflows and create standardized, comprehensive charting for increased patient outcomes.
• Coordinated scheduling and staffing to optimize resource allocation across departments.
• Conducted performance evaluations, disciplinary action, and supervisory visits and mentoring providing constructive feedback for professional development.
• Led quality assurance initiatives, identifying areas for improvement in service delivery and patient satisfaction.
• Developed training materials to onboard new employees effectively within organizational standards.
• Facilitated communication between teams to enhance collaboration and resolve operational challenges.

• Supervised daily operations of medical-surgical unit, ensuring optimal patient care and safety standards.
• Coordinated staffing schedules to maintain adequate nurse-to-patient ratios, enhancing team efficiency.
• Implemented quality improvement initiatives, resulting in improved patient satisfaction scores, decreased medication errors, and improved emergency workflow.
• Mentored new, potential, and seasoned nursing staff to promote professional development and adherence to best practices.
• Managed complex patient cases, collaborating with multidisciplinary teams and caregivers for comprehensive care planning.
• Conducted regular assessments of patient conditions, adjusting care plans based on evolving needs.
• Led emergency response efforts during critical situations, ensuring swift action and effective communication.
• Developed training materials for new hires, streamlining the onboarding process for nursing staff.
• Responsible for keeping all required and additional emergency management certifications and skills up-to-date.

• Provided education to patients and families on critical care conditions, treatment options, and self-care strategies to empower them in their healthcare journey.
• Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
• Implemented protocols to reduce incidences of pressure ulcers in the critical care setting, resulting in improved skin integrity among bedridden patients.
• Promoted a safe environment by strictly adhering to infection control guidelines and promptly addressing potential hazards in the critical care unit, mitigating hospital-acquired infection rates.

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• Promoted patient safety by diligently monitoring vital signs, administering medications, and swiftly addressing any medical concerns or changes in condition.
• Implemented infection control measures to ensure safe patient environments and compliance with health regulations.
• Reduced hospital readmissions through proactive at-home management of chronic conditions and timely interventions for acute health issues among pediatric patients.

• Administered medications accurately following established protocols and patient care plans.
• Monitored patient responses to medications, reporting any adverse effects promptly to nursing staff.
• Maintained detailed documentation of medication administration and patient observations in health records.
• Collaborated with healthcare team to develop individualized care strategies for residents' needs.
• Trained and mentored new staff on medication administration procedures and best practices.
• Conducted medication inventory checks, ensuring compliance with safety regulations and organizational policies.
• Implemented process improvements to enhance medication delivery efficiency within the facility.
• Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
• Collaborated with nursing and pharmacy members to implement best practices in pharmacological care and safety protocols to monitor and mitigate medication errors.