MIKE GARCIA

Long Beach,CA

Summary

Experienced dispensary leader with over 6 years in cannabis retail operations, specializing in compliance oversight, staff training, and inventory management. Expertise in METRC tracking and cash handling. Focused on delivering exceptional customer service, conflict resolution, and maintaining adherence to state and local regulations while fostering an inviting atmosphere for customers and team members.

Overview

years of professional experience

Work History

Hospitality Lead / Acting Assistant Manager

MedMen

Los Angeles, USA

09.2020 - 04.2026

Supervised & scheduled 3-12 associates, ensuring compliance, operational excellence, and sales targets.
Managed METRC tracking, POS operations, and daily inventory reconciliation.
Trained staff on compliance, service standards, and product knowledge.
Delivered product recommendations that boosted customer satisfaction and sales.
Resolved escalated customer issues with professionalism.

Game Advisor / Sales Lead

GameStop

Long Beach, USA

09.2015 - 06.2016

Managed daily store operations, merchandising, inventory, and cash handling.
Trained staff in upselling techniques.

Sales Associate / Lead

RadioShack

Long Beach, USA

11.2006 - 03.2012

Managed sales floor and inventory control while training staff in tech product knowledge and customer service.

Education

Bachelor's Degree - Computer Science

Westwood School of Technology

Los Angeles, CA

03-2016

Skills

Cannabis compliance and Metrc
Staff leadership and coaching
Inventory control and cash reconciliation
Excellent Customer Service
Conflict resolution and time management
Organizational skills and policy implementation

Procedure implementation and vendor coordination
Sales growth strategies
Microsoft Office proficiency
Dutchie POS and Blaze POS
Team building

Timeline