Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mike Gedeum

Dayton,OH

Summary

Highly motivated undecided business student at the University of Dayton. Personable and responsible individual with strong commitment to fostering positive living environment. Understands importance of conflict resolution and community building, bringing excellent communication and organizational skills. Capable of positively impacting student life by creating supportive and inclusive communities. Offering solid foundation in interpersonal skills and knack for problem-solving, eager to learn and contribute in supportive campus environment. Brings proactive approach to understanding student needs and fostering welcoming community. Ready to use and develop strong communication and organizational skills in Resident Assistant role.

Overview

2
2
years of professional experience

Work History

Front of House Trainer

Shake Shack
11.2022 - 06.2024
  • Reduced employee turnover by implementing effective training programs for new hires.
  • Streamlined communication between front-of-house and back-of-house teams to ensure smooth operations during peak hours.
  • Established strong rapport with team members, cultivating trust and open lines of communication vital for successful collaboration.
  • Contributed to higher customer satisfaction ratings by equipping front-of-house staff with tools needed to address guest concerns effectively and efficiently.
  • Developed customized training materials to address specific needs of the front-of-house staff.

Education

BBA - Business

University of Dayton
Dayton, OH
05-2028

High School Diploma -

William T Dwyer High School
Palm Beach Gardens, FL
05-2024

Skills

  • Guest Relations
  • Task Delegation
  • Conflict Resolution
  • Complaint Handling
  • Staff Motivation
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Attention to Detail
  • Multitasking ability
  • Reliability
  • Excellent Communication

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Front of House Trainer

Shake Shack
11.2022 - 06.2024

BBA - Business

University of Dayton

High School Diploma -

William T Dwyer High School
Mike Gedeum