Mike Harrison
Sacramento,CA
Summary
Passionate, Positive And Proven Leader.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
27
27
years of professional experience
Work History
Executive Manager, National Shipping and Sharpening/StaySharp
Hattori Hanzo Shears
01.2019 - Current
- Operations and Team Management of 30 employees, overseeing all shipping and receiving for a 45M Revenue Company and 6M sharpening and Service/Support department
- Recruiting and Hiring, Process Training, Quality Inspections and Testing
- System, process and team oversight and performance metrics.
Owner/Distributor
Hattori Hanzo Shears Distributor
01.2009 - 01.2019
- Owner, Salon Product Sales Experience, Built and maintained Client Base of over 2500 Salons, Skilled Shear Sharpening and Maintenance, Shear Sales and Education Small Business Management
Regional Manager
FirstLine ATM Services
01.1997 - 01.2009
- ATM Service and Supply Team Management of 85 team members in 5 California Office Locations, Customer Satisfaction, Conflict Resolution
- Warehouse Inventory Organization
- Service meetings, Field Performance and Quality Inspections.
Education
Undergrad/Ministry
Simpson University
Redding, CASkills
- Extensive Management Experience
- Recruiting and hiring, Entry level and Management Training
- Developed Training and Procedure Manuals
- Extensive Customer Service Experience and Team Training
- Comprehensive internal company support including National Sales Reps and Customer Education Teams
- Quality Control Management and Training
- System and process oversight and management
- Project Management
- New Process development and implementation
- Trade Show experience
- Sales experience
- 10 years of Business ownership
- Comprehensive understanding of Human Resources with Compassionate Leadership Skills
- Progressive Performance and Disciplinary Action Plans
- Performance Bonus Management
Hobbies
Fitness/Strength Training and Coaching
Healthy Living through Organic, Unprocessed and Balanced Food Sources
Helping People meet their Diet and Fitness Goals
Timeline
Executive Manager, National Shipping and Sharpening/StaySharp
Hattori Hanzo Shears
01.2019 - Current
Owner/Distributor
Hattori Hanzo Shears Distributor
01.2009 - 01.2019
Regional Manager
FirstLine ATM Services
01.1997 - 01.2009
Undergrad/Ministry
Simpson University
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