Mike Hensley
Johnson City,TN
Summary
Seasoned driver possessing exemplary safety record and in-depth knowledge of DOT regulations. Skilled in navigating long-haul routes, safely loading and unloading cargo. Committed to providing excellent customer service and delivering freight on time.
Overview
19
19
years of professional experience
Work History
Truck Driver
Custom Ecology, Inc.
10.2023 - Current
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Fastened chains, straps, covers, and binders to secure load during transit.
Truck Driver
Performance Food Group
05.2021 - 10.2023
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Truck Driver
Customyc Ecology, Inc
01.2021 - 05.2021
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Fastened chains, straps, covers, and binders to secure load during transit.
Truck Driver
Averitt Express
09.2020 - 01.2021
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Secured vehicle to tow truck and checked all attachments for safe operation.
Truck Driver
Reinhart Foodservice L.L.C.
03.2017 - 10.2020
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
Truck Driver
Splash Transportation 7up
02.2013 - 03.2017
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Truck Driver and Sales Representative
Holston Distributing Company
07.2004 - 01.2013
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Education
High School Diploma -
Elizabethton High School
Elizabethton, TN05.1997
Skills
- Document Management
- Materials Transport
- Transportation Safety
- Route Management
- GPS and Route Planning
- DOT Compliance
- Inclement Weather Driving
- Dependable and Reliable
- Vehicle Inspections
- Route planning expertise
- Decision-making competence
- Safe driving practices
Timeline
Truck Driver
Custom Ecology, Inc.
10.2023 - Current
Truck Driver
Performance Food Group
05.2021 - 10.2023
Truck Driver
Customyc Ecology, Inc
01.2021 - 05.2021
Truck Driver
Averitt Express
09.2020 - 01.2021
Truck Driver
Reinhart Foodservice L.L.C.
03.2017 - 10.2020
Truck Driver
Splash Transportation 7up
02.2013 - 03.2017
Truck Driver and Sales Representative
Holston Distributing Company
07.2004 - 01.2013
High School Diploma -
Elizabethton High School
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