Mike Herrera
Thornton,CO
Summary
Cybersecurity graduate with a strong technical foundation and over a decade of professional client-service experience. Known for disciplined work ethic, analytical problem-solving, and the ability to adapt quickly to new technologies and environments. Experienced in secure systems development, network analysis, and risk awareness, with a proven ability to work independently while maintaining high standards of accuracy and accountability. Committed to continuous growth and protecting digital assets through proactive security practices.
Overview
18
18
years of professional experience
2
2
Certifications
Work History
LSP Marketing and Sales Manager
McFarlin Agency
Centennial, Colorado
01.2017 - Current
- Managed client relationships, resulting in high levels of customer satisfaction.
- Coordinate sales campaigns across multiple channels to drive engagement.
- Analyzed market trends to identify new business opportunities for growth.
- Trained and mentored junior staff on sales techniques and product knowledge.
- Oversaw budget allocation for marketing initiatives to optimize spending efficiency.
- Integrated communications campaigns to create awareness, develop pipeline, and bring in new customers.
Real Estate Broker
Broker's Guild
Denver, CO
02.2014 - Current
- Facilitated successful property transactions between buyers and sellers, ensuring a smooth and professional experience.
- Develop comprehensive market analyses to guide client decision-making processes.
- Negotiate contracts to achieve favorable terms for clients and ensure satisfaction.
- Cultivated strong client relationships through effective communication and tailored service to enhance client satisfaction.
- Coordinated property showings to showcase homes effectively, highlighting key features to attract potential buyers.
- Advise clients on market conditions, pricing, and financing options available.
Delivery Driver
Coors Distributing
Denver, CO
03.2015 - 01.2017
- Delivered products to local retailers, ensuring timely and safe distribution.
- Loaded and unloaded delivery vehicles, maintaining accuracy to prevent damage.
- Maintained vehicle cleanliness and performed routine inspections regularly.
- Adhered to traffic regulations and company policies during deliveries to ensure compliance.
Sales Associate
Coca Cola Refreshments
Denver, CO
07.2008 - 03.2015
- Processed transactions efficiently using point-of-sale systems and payment processing tools.
- Resolved customer inquiries and complaints promptly, increasing overall satisfaction levels.
- Collaborated with team members to meet store sales goals, contributing to improved customer service.
- Maintained product displays to create an inviting shopping environment, enhancing customer experience.
- Assisted in inventory management by restocking shelves and organizing backroom supplies.
Education
Bachelor of Science - Cyber Security
Regis University
Denver, CO12.2025
Skills
- Customer relationship management
- CRM management
- Sales presentations
- Project management
- Contract negotiations
- Risk assessment
- Data analysis
- Network security
- Adaptability
- Effective communication
- Client relationship management
Languages
Spanish
Professional
Certification
Real Estate License
Timeline
LSP Marketing and Sales Manager
McFarlin Agency
01.2017 - Current
Delivery Driver
Coors Distributing
03.2015 - 01.2017
Real Estate Broker
Broker's Guild
02.2014 - Current
Sales Associate
Coca Cola Refreshments
07.2008 - 03.2015
Bachelor of Science - Cyber Security
Regis University