Pamela Beltrami
Merced,CA
Summary
Seasoned Operations Manager with background in streamlining business processes to improve efficiency and profitability. Skilled at managing teams, reducing operational costs, and implementing strategic business plans. Strengths include leadership, problem-solving skills, and ability to make impactful decisions that drive company growth.
Professional sales producer with extensive experience in driving revenue growth and customer satisfaction in insurance industry. Skilled in building strong client relationships, leveraging market insights, and implementing effective sales strategies. Known for exceptional team collaboration, adaptability to changing demands, and delivering impactful results. Adept at using CRM software, understanding policy details, and communicating complex information clearly. Reliable and focused on achieving organizational goals.
Overview
15
15
years of professional experience
Work History
LSP
ALEXIS FELIX QUINTERO
Merced, CA
07.2025 - Current
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
Operations Manager
Jeanette Lorentz-Forni Agency
Turlock, California
09.2022 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
LSP
Eason Insurance Agency
Merced, CA
03.2025 - 06.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Bartender
OUT OF BOUNDS
Atwater
07.2021 - 01.2022
- Provided friendly and fast customer service
- Prepared and served alcoholic beverages
- 11 years of experience bartending
- Performed barback duties
- Checked customer IDs
- Worked closing shift.
Administrative Assistant/Sales Associate
Bonander Trailer Sales
Turlock
09.2016 - 11.2021
- Conducting Inventory
- Pricing for Truck beds and Trailers
- Sales
- Processing loans for clients
- Processing all registration with DMV
- Assisting sales staff
- Assisting parts and service department
- Recording all sales and service profit daily
- Answering phones and Assisting client with questions
- Posting commissions for sales staff
- Financing and accounting.
Club Manager
Merced Elks Lodge
Merced
04.2011 - 03.2016
- Increased profit in bar and restaurant
- Inventory for all food and bar supplies
- Assisted clients with catered events
- Assisted bar staff and wait staff in restaurant
- Handled client concerns.
Education
High school diploma - General studies
Merced High School
Merced, CASkills
- Microsoft Office
- Administrative Experience
- Event Planning
- Office Management
- Pricing
- Payroll
- Accounts Payable
- Fundraising
- Personal Assistant Experience
- Microsoft Outlook
- Accounts Receivable
- Microsoft Powerpoint
- Calendar Management
- Events Management
- Marketing
- Budgeting
- Microsoft Excel
- Human Resources
- Sales
- Account management
- Customer service
- Retail sales
- Bartending
- Management
- English
- Dealership experience
- Contracts
- Negotiation
- Time management
- Salesforce
- Microsoft Word
- Windows
- Clerical experience
- Project Management
- Front desk
- Customer relationship management
Timeline
LSP
ALEXIS FELIX QUINTERO
07.2025 - Current
LSP
Eason Insurance Agency
03.2025 - 06.2025
Operations Manager
Jeanette Lorentz-Forni Agency
09.2022 - Current
Bartender
OUT OF BOUNDS
07.2021 - 01.2022
Administrative Assistant/Sales Associate
Bonander Trailer Sales
09.2016 - 11.2021
Club Manager
Merced Elks Lodge
04.2011 - 03.2016
High school diploma - General studies
Merced High School
Groups
Treasurer, 06/01/09, Present, I have been the treasurer for Atwater Youth Soccer League since 2009. This is a volunteer position. This includes reporting financials to board members and as a board we collectively make decisions on how to increase revenue for our youth group. This enables us to keep the children active and off the streets. Giving them life long skills such as being a team player and learning how to deal with winning and losing a game but still having pride in what they do
Assessments
- Bartending, Highly Proficient, 07/01/20, Understanding, pouring, and mixing drink orders
- Food Service: Customer Situations, Highly Proficient, 07/01/20, Measures a candidate's ability to use logical approaches when solving problems in a restaurant context.
- Food Safety, Highly Proficient, 07/01/20, Proper food handling, storage, and equipment use for preventing the spread of foodborne illness.
- Sales skills, Highly Proficient, 06/01/21, Influencing and negotiating with customers
- Work style: Reliability, Proficient, 06/01/21, Tendency to be reliable, dependable, and act with integrity at work
- Customer focus & orientation, Expert, 06/01/21, Responding to customer situations with sensitivity