Mike Holmes
Marion,OH
Overview
19
19
years of professional experience
Work History
Motor Vehicle Appraiser
Donegal Insurance
03.2012 - 01.2024
- Managed multiple projects simultaneously while maintaining a commitment to quality workmanship.
- Documented condition and special features to provide accurate estimations.
- Ensured compliance with regulatory requirements by reviewing and adhering to guidelines and standards.
- Delivered high-quality appraisal reports within strict deadlines, ensuring client satisfaction.
- Determined ACV of total loss vehicles.
- Handled heavy equipment, farm equipment, marine.
- Obtained salvage bids and disposed of T/L units.
Collision Center Manager
McDaniel Automotive
08.2004 - 03.2012
- Established partnerships with local vendors to secure high-quality parts at competitive prices.
- Boosted employee morale through recognition programs, fostering a positive work culture that increased productivity.
- Inspected auto body damage and wrote up repair orders.
- Reduced cycle times, ensuring timely delivery of repaired vehicles to customers.
- Directed 10 DRP programs.
- Resolved customer complaints professionally and effectively, maintaining a high level of customer satisfaction throughout the repair process.
- Developed strong relationships with insurance partners for seamless claims processing and efficient repairs.
Education
Basic Courses
Westerville High School
Westerville, OH06-1976
Skills
I-car platinum, ASE master tech
Timeline
Motor Vehicle Appraiser
Donegal Insurance
03.2012 - 01.2024
Collision Center Manager
McDaniel Automotive
08.2004 - 03.2012
Basic Courses
Westerville High School