Overview
Work History
Education
Skills
Timeline
Generic

Mike Holmes

Marion,OH

Overview

19
19
years of professional experience

Work History

Motor Vehicle Appraiser

Donegal Insurance
03.2012 - 01.2024
  • Managed multiple projects simultaneously while maintaining a commitment to quality workmanship.
  • Documented condition and special features to provide accurate estimations.
  • Ensured compliance with regulatory requirements by reviewing and adhering to guidelines and standards.
  • Delivered high-quality appraisal reports within strict deadlines, ensuring client satisfaction.
  • Determined ACV of total loss vehicles.
  • Handled heavy equipment, farm equipment, marine.
  • Obtained salvage bids and disposed of T/L units.

Collision Center Manager

McDaniel Automotive
08.2004 - 03.2012
  • Established partnerships with local vendors to secure high-quality parts at competitive prices.
  • Boosted employee morale through recognition programs, fostering a positive work culture that increased productivity.
  • Inspected auto body damage and wrote up repair orders.
  • Reduced cycle times, ensuring timely delivery of repaired vehicles to customers.
  • Directed 10 DRP programs.
  • Resolved customer complaints professionally and effectively, maintaining a high level of customer satisfaction throughout the repair process.
  • Developed strong relationships with insurance partners for seamless claims processing and efficient repairs.

Education

Basic Courses

Westerville High School
Westerville, OH
06-1976

Skills

    I-car platinum, ASE master tech

Timeline

Motor Vehicle Appraiser

Donegal Insurance
03.2012 - 01.2024

Collision Center Manager

McDaniel Automotive
08.2004 - 03.2012

Basic Courses

Westerville High School

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Mike Holmes