Mike Kraus
Filers Powersports
VICTOR,NY
37
years of professional experience
Dedicated professional with strong integrity and crisis intervention skills. Experienced in community engagement and emergency management, ensuring effective support and trust-building in high-pressure situations.
Work History
Service Technician
4 Years 10 Months- Diagnosed and repaired mechanical issues in powersports vehicles, ensuring optimal performance and customer satisfaction.
- Conducted routine maintenance on various models, adhering to safety standards and enhancing vehicle longevity.
- Collaborated with team members to troubleshoot complex problems, improving workflow efficiency and service quality.
- Maintained accurate records of service history and repairs, contributing to streamlined operations and better inventory management.
Police Officer
25 Years- Enforced local laws and regulations to maintain public safety and order.
- Conducted thorough investigations of crimes, gathering evidence and interviewing witnesses.
- Responded to emergency calls promptly, ensuring effective crisis management and support.
- Collaborated with community organizations to enhance public relations and trust-building efforts.
- Developed training programs for new recruits, fostering skill development and operational efficiency.
- Mentored junior officers, promoting professional growth and enhancing departmental knowledge base.
- Evaluated incident reports for accuracy, ensuring compliance with departmental policies and procedures.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Aircraft Launch and Recovery
4 Years- Enhanced aircraft launch and recovery efforts by meticulously maintaining and repairing catapult systems, arresting gear, and associated equipment.
- Enhanced aircraft launch and recovery operations by maintaining a safe and efficient flight deck environment.
- Supported mission readiness with timely servicing of aircraft launch and recovery systems.
- Contributed to successful missions by providing timely support for aircraft launch and recovery operations.
Education
Associate of Arts - Criminal Justice
Skills
Report writing
Integrity and honesty
Relationship building and management
Community engagement
Emergency management
Crisis intervention and deescalation
Timeline
Service Technician
Filers Powersports
2021.10 - CurrentRead More
Police Officer
Rochester City Police Department
1996.10 - 2021.10Read More
Aircraft Launch and Recovery
Unites States Marine Corps
1989.08 - 1993.08Read More
Corning Community College
Associate of Arts from Criminal Justice
Read More