Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mike Lamb

Show Low,AZ

Summary

Driven Retail Manager with more than 30+ years of experience overseeing talented teams while guiding staff for superior customer interactions. Talented at leading daily activities and enhancing store atmospheres. Successful background resolving routine and unique issues to drive continued revenue growth and increase customer loyalty. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

27
27
years of professional experience

Work History

Retail District Manager

Dollar Tree
Northern Arizona
04.2017 - Current

Over seeing multiple locations for store standards, shrink controls and management staffing.

Grocery Manager

Safeway
Sedona Az
09.2012 - 10.2017

Over all store operations.

  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Performed key tasks to promote inviting grocery store appearance.

Branch Manager

Pepsi
Flagstaff Az
09.2008 - 09.2012

Over seeing sales staff , merchandising staff and delivery of over 1,000,000 case a year.

Reasonable for all hiring firing and training.

Store Director

Frys Food
Cottonwood Az
02.1996 - 02.2008

Responsible for over seeing all aspects of operating a large format grocery store.

Education

Bachelor of Science - Business

Northern Arizona University
Flagstaff, AZ
05.1986

Skills

  • Retail Operations Management
  • Client Account Management
  • Creating Store Processes
  • Driving Business Growth
  • Customer Outreach
  • Operations Oversight
  • Budgeting and Cost Control
  • Profit and Loss Analysis
  • Complaint Resolution
  • Leadership Development

Timeline

Retail District Manager

Dollar Tree
04.2017 - Current

Grocery Manager

Safeway
09.2012 - 10.2017

Branch Manager

Pepsi
09.2008 - 09.2012

Store Director

Frys Food
02.1996 - 02.2008

Bachelor of Science - Business

Northern Arizona University
Mike Lamb