Victor M Lehoczky
Davie,FL
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
27
27
years of professional experience
Work History
Retail District Manager
Walgreens Boots Alliance
Fort Lauderdale, FL
11.2016 - Current
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Built relationships with customers and community to establish long-term business growth.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Mentored team members to enhance professional development and accountability in workplace.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Organized promotional events and interacted with community to increase sales volume.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Retail Store Manager
Walgreens Boots Alliance
Fort Lauderdale, FL
06.1996 - 10.2016
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Developed and implemented successful staff incentive programs to motivate employees.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Approved regular payroll submissions for employees.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Trained team members in successful strategies to meet operational and sales targets.
- Optimized store displays and appearance via strategic merchandising.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
Bachelor of Science - Finance
Miami Dade College
Miami, FL1991
Skills
- Building Brand Awareness
- Creating Store Processes
- Process and Procedure Development
- Retail Operations Management
- Driving Business Growth
- Managing Retail Build Outs
- Customer Outreach
- Loss Prevention Goals Monitoring
- Interpersonal Communication Skills
- Strategic Business Initiatives
- Leadership Development
- Budget Leadership
- Personnel Leadership
- Process Improvement
- Critical Thinking
Timeline
Retail District Manager
Walgreens Boots Alliance
11.2016 - Current
Retail Store Manager
Walgreens Boots Alliance
06.1996 - 10.2016
Bachelor of Science - Finance
Miami Dade College