Mike Leshowitz

*Product Knowledge – Strong understanding of personal lines insurance coverage, underwriting guidelines, corporate guidelines and differences in state insurance laws.
* Self-Motivation & Goal Orientation – Driven to meet call time targets while achieving high call quality reviews with an emphasis on call satisfaction metrics..
* Maintaining friendly and professional interactions with peers and customers at all times.

• Delivering food orders to an average of 5-20 customers each day while assessing each order for accuracy.
• Keeping in close contact with each customer by texting the status and time of delivery during each pickup.
• Making sure food arrives promptly to the customer’s location while adhering to the rules of the road.

* Provide quotes, pricing, and other information to prospective and existing clients while maintaining compliant with State Farm's guidelines and procedures.
* Used strong rappoire-building skills to quickly connect with prospective clients to help educate and advise customer on which insurance products best fit their needs.
* Uses sales techniques and product knowledge to identify customer-specific needs to generate new sales, retain existing insureds, and grow State Farms's overall insurance book of business.
* Effectively overcame objections to close sales for new customers and retain the current insured clients.

* Completed company sales training program and obtained Arizona Property and Casualty license - commercial/personal. (Lic # 18397896 - active through 8/31/28)
* Assisting customers with insurance questions and concerns and quoting and binding insurance policies for auto, homeowners, renters, recreational vehicles and boat owners.
* , Consulted with customers on their insurance needs to match the correct coverages, products, and benefits to convert sales leads into policyholders.

• Provided every client on each call with a wow experience by connecting with them personally and showing them that I value their relationship with the bank.
• Exceeded expectations on weekly evaluations that measure accuracy, courtesy, prompt problem solving, timeliness, use of bank support & training documents, and appropriate tone.
• Adhered to strict attendance and time-usage requirements, including a 95% on-phone standard as well as actively promoting new bank services like mobile banking and fraud text alerts.

• Provided innovative computer solutions for small-medium sized businesses.
• Maintained a high level of clientele growth, and expanding our customer base.
• Achieved designated revenue goals each month, while providing support to fellow team members, sharing best practices & strategie