Mike Luttrell
Sand Springs,OK
Summary
Dynamic leader with a proven track record at Bill Knight Lincoln/Volvo Cars of Tulsa, excelling in operations management and team building. Spearheaded budget strategies and employee development, achieving significant sales growth. Fostered strong client and vendor relationships, enhancing loyalty and organizational stability. Skilled in transforming challenges into opportunities, ensuring long-term success.
Overview
32
32
years of professional experience
Work History
General Manager
Bill Knight Lincoln/Volvo Cars of Tulsa
08.2006 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
General Sales Manager
Penske Automotive Group
01.2002 - 08.2006
Sales Manager
United Ford
04.1998 - 01.2002
Sales Manager
Courtesy Ford
02.1996 - 04.1998
Sales Associate
Courtesy Ford
02.1995 - 01.1996
Sales Associate
R-K Motors
09.1992 - 02.1995
Education
Bachelor Of Science - Business Education
Northeastern State University
Tahlequah, OKSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Training and coaching
- Transformational Leader
Accomplishments
Completed Ford’s New Dealer Executive Conference
& Managing Money Seminar
Penske Automotive Group Mini-NADA
Completed NCM General Manager Executive Program 2022-2023
National Lincoln Dealer Council-2020-2022
Lincoln 20 Group Member
Sand Springs Education Foundation Board Member-12 years
Tulsa County Drainage District 12 Advisory Board-22 years
Timeline
General Manager
Bill Knight Lincoln/Volvo Cars of Tulsa
08.2006 - Current
General Sales Manager
Penske Automotive Group
01.2002 - 08.2006
Sales Manager
United Ford
04.1998 - 01.2002
Sales Manager
Courtesy Ford
02.1996 - 04.1998
Sales Associate
Courtesy Ford
02.1995 - 01.1996
Sales Associate
R-K Motors
09.1992 - 02.1995
Bachelor Of Science - Business Education
Northeastern State University
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