Mike Mboya
Auburn
Summary
Experienced Cargo Agent managing efficient, secure and compliant movement of goods. Expert in maintaining accurate cargo records and resolving customer issues quickly. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Cargo Agent
Qatarairways
01.2020 - 02.2023
- Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
- Originated and implemented operational processes and procedures, amplifying productivity.
- Implemented and maintained security protocols to safeguard cargo shipments.
- Examined cargo and freight shipments to check goods' condition.
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Observed and tracked consignments to verify timely deliveries and accurate invoicing.
- Compiled accurate cargo manifests, avoiding shipping errors and meeting regulatory standards.
- Prepared hazardous material shipments in compliance with safe handling practices.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
Cargo Handler
Morgan Air And Sea Freight Cargo
01.2018 - 01.2020
- Led warehouse improvement initiatives to advance operational efficiencies.
- Created documents of load plans, cargo cleanliness inspections, and transportation processes.
- Compiled accurate cargo manifests, avoiding shipping errors and meeting regulatory standards.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Handled cargo management and safety processes and managed palletizing and special cargo procedures.
- Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
- Directed ground crews in loading and unloading of aircraft cargo or baggage.
- Maintained high success rate in correct and safe handling of explosives.
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
Education
Diploma - Cargo Customs Clearing And Forwarding
Transeastern Aviation College
Kenya Nairobi09.2020
Skills
- Production Targets
- Shipping Documents Preparation
- Cargo Unloading
- Loading Cargo
- Flight Coordination
- Team Goals
- Efficient Routing
- Lost Shipment Tracing
- Stored Goods Retrieval
- Weight Distribution
- Maintaining Clean Work Areas
- Active Listening
- Critical Thinking
- Cargo Release Approvals
- Customer Experience
- Company Safety Policies
Timeline
Cargo Agent
Qatarairways
01.2020 - 02.2023
Cargo Handler
Morgan Air And Sea Freight Cargo
01.2018 - 01.2020
Diploma - Cargo Customs Clearing And Forwarding
Transeastern Aviation College
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