Mike McDaniel
Palm Beach Gardens,FL
Summary
A hardworking individual willing to learn with proven expertise in the maintenance sector seeking a position with a company that provides opportunity for growth and advancement. Motivated and highly skilled general laborer seeking to work in a maintenance environment for a company.
Overview
13
13
years of professional experience
Work History
Sales Representative
O'Reilly Auto Parts
Jupiter, FL
05.2023 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Answer several calls per shift to assist with customer questions and concerns.
Golf Course Maintenance
CLUB AT ADMIRALS COVE
Jupiter, FL
11.2020 - Current
- Keep the courses in great shape for high end members
- Assist members on a professional level of communication and customer service
- Operate lawn equipment, tractors, and loaders as needed
- Replace bad areas with new sod
- Fertilize and mix chemicals for different spray formulas
- Use of some irrigation as needed
- Repair bridges as needed.
Tow Truck Driver
J&N TOWING
Palmer, TN
06.2011 - 07.2020
- Efficiently handled the pre-trip and post-trip inspections of the vehicle before leaving the company premises
- Maintained complete and appropriate records regarding the dispatches made and invoices generated
- Monitored the stock present in the inventory and communicated with the customers in a professional manner
- Maintained complete records regarding the invoices, production shipped, and special instructions regarding shipment
- Regularly and responsibly handled the customer service complaints and resolved them with complete customer satisfaction.
Machine Operator
TOYO SEATS USA CORP.
Pelham, TN
09.2018 - 06.2019
- Maintained a safe and effective usage of all equipment, while adjusting settings to ensure accurate production of goods
- Conducted preventative maintenance on process line and resolved production problems efficiently to minimize downtime
- Quality Control
- Inspected parts for any damage after leaving the machine and inspected assembly products for defects
- Retrieved parts and fixtures for scheduled job.
Welder
HATCH STAMPING
Chattanooga, TN
04.2017 - 05.2018
- Operated hand grinders as needed
- Operated manual or semi-automatic welding equipment to fuse metal segments, using processes such as: gas tungsten arc, gas metal arc, resistance welding, and submerged arc welding
- Monitored the fitting, burning, and welding process to avoid overheating of parts or warping, shrinking, distortion, or expansion of material.
Education
Certification of Industrial Maintenance Industrial Maintenance -
TCAT OF MCMINNVILLE
McMinnville, TN01.2017
High School Diploma -
GRUNDY COUNTY HIGH SCHOOL
05.2015
Skills
- Relevant Coursework: Automotive classes, Business classes
- General computer experience
- Some experience in automotive
- Some experience in welding
- Know basic skills in rigging
- Communication skills
- Client Service
- Customer Service
- Product and Service Knowledge
References
References available upon request
Timeline
Sales Representative
O'Reilly Auto Parts
05.2023 - Current
Golf Course Maintenance
CLUB AT ADMIRALS COVE
11.2020 - Current
Machine Operator
TOYO SEATS USA CORP.
09.2018 - 06.2019
Welder
HATCH STAMPING
04.2017 - 05.2018
Tow Truck Driver
J&N TOWING
06.2011 - 07.2020
Certification of Industrial Maintenance Industrial Maintenance -
TCAT OF MCMINNVILLE
High School Diploma -
GRUNDY COUNTY HIGH SCHOOL
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