Latasha Stewart
Maumee
Summary
Detail-Oriented and highly organized professional with experience in healthcare administration, customer service, logistics, and team management. Skilled in multitasking in fast-paced environments, handling confidential information, coordinating communication, and maintaining accuracy under pressure. Strong interpersonal and problem-solving skills with the ability to remain calm and professional in high stress situations. Seeking to transition into a Highway State Patrol Dispatcher role serving the public and supporting emergency response operations.
Overview
15
15
years of professional experience
Work History
Courier
FedEx Express
Northwood
08.2015 - Current
- Managed time-sensitive package deliveries while maintaining strict accuracy and efficiency standards
- Utilized routing systems and handheld technology to coordinate deliveries and updates in real time
- Maintained professional communication with customers and dispatch personnel throughout daily operations
- Worked independently in fast paced and changing environments while meeting performance deadlines
- Facilitated radio communication to relay urgent updates
Medical Coding and Billing Specialist
Gentiva Home Healthcare
Maumee
06.2022 - 04.2024
- Processed and maintained accurate patient billing and medical coding records in compliance with HIPAA regulations
- Entered and reviewed large volumes of detailed information with a high level of accuracy
- Coordinated communication between departments to resolve account and documentation issues
- Managed confidential information while maintaining professionalism and attention to detail
Patient Registrar
HCA Blake Medical Center
Bradenton
08.2021 - 12.2022
- Assisted patients during high stress and emergency situations while maintaining calm and professional communication
- Collected and entered critical patient information accurately into hospital computer systems
- Handled multi-line phone communication and coordinated with medical staff in fast paced environments
- Verified sensitive information while providing excellent customer service and support
Account Associate
The Renhill Group
Perrysburg
08.2014 - 08.2015
- Managed customer accounts and resolved inquiries via phone and email
- Entered payroll data, employee records, and administrative documentation accurately
Shift Manager
Little Caesars
Perrysburg
06.2011 - 08.2014
- Supervised daily operations and staff in high volume fast paced environment
- Managed scheduling, customer concerns, and team
- Trained employees on commination, efficiency, and customer service standards
- Handled cash management, problem solving, and conflict resolution responsibilities
Education
Some College (No Degree) - Diagnostic Medical Sonography
Concorde Career College
Tampa, FLSkills
- Multi-line phone communication
- Data entry & computer systems
- Customer Service
- Emergency/sensitive situation handling
- Multitasking under pressure
- Documentation accuracy
- HIPAA/confidential records handling
- Team leadership
- Scheduling & coordination
- Typing 55 words per minute
- Fast-paced work environments
- CPR certified
Timeline
Medical Coding and Billing Specialist
Gentiva Home Healthcare
06.2022 - 04.2024
Patient Registrar
HCA Blake Medical Center
08.2021 - 12.2022
Courier
FedEx Express
08.2015 - Current
Account Associate
The Renhill Group
08.2014 - 08.2015
Shift Manager
Little Caesars
06.2011 - 08.2014
Some College (No Degree) - Diagnostic Medical Sonography
Concorde Career College