Mike Monts De Oca
Winter Haven
Summary
Experienced with strategic planning, team leadership, and operational management. Utilizes comprehensive business acumen to drive efficiency and innovation. Track record of fostering collaborative environments and achieving high-impact results.
Overview
15
15
years of professional experience
Work History
Senior Manager, Sales Development
ZoomInfo
07.2023 - Current
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Mentored junior staff members for skill development and career progression within the organization.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Led strategic planning sessions to align departmental goals with overall company vision, fostering cohesive growth strategy.
Manager, Sales Development
ZoomInfo
07.2022 - 06.2023
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Sales Development Representative
ZoomInfo
03.2021 - 06.2022
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Used data analytics to identify and track sales trends and develop actionable insights.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Crafted persuasive sales pitches to communicate value of company products and services.
National Account Manager
Madden Branded Goods
02.2017 - 03.2021
- Built strong relationships with key decision-makers at the executive level within national accounts organizations.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Developed customized proposals that demonstrated a deep understanding of each client''s unique needs and goals.
Solutions Manager
Verizon Wireless
07.2014 - 02.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Solutions Specialist
Verizon Wireless
07.2010 - 06.2014
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Education
Bachelor of Arts - Communication
Florida Southern College
Lakeland, FL06-2007
Skills
- Strategic planning
- Cross-functional collaboration
- Cross-functional team coordination
- Data-driven decision making
- Documentation and reporting
- Data analytics
- Talent development
Timeline
Senior Manager, Sales Development
ZoomInfo
07.2023 - Current
Manager, Sales Development
ZoomInfo
07.2022 - 06.2023
Sales Development Representative
ZoomInfo
03.2021 - 06.2022
National Account Manager
Madden Branded Goods
02.2017 - 03.2021
Solutions Manager
Verizon Wireless
07.2014 - 02.2017
Solutions Specialist
Verizon Wireless
07.2010 - 06.2014
Bachelor of Arts - Communication
Florida Southern College
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