Mike Noelke
La Crosse,WI
Summary
Dynamic professional with a proven track record at State Farm, excelling in customer service and problem-solving. Demonstrated ability to negotiate favorable outcomes and foster positive relationships, enhancing team performance and compliance. Skilled in organizational and relationship-building abilities, with a goal-oriented mindset that drives results and promotes sportsmanship and teamwork.
Overview
25
25
years of professional experience
Work History
Agent
State Farm Insurance
01.2000 - 12.2015
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Claims Adjuster
State Farm
01.1991 - 12.2000
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
Professional Athlete
New York Mets
06.1998 - 06.1999
- Promoted the importance of sportsmanship, discipline, and teamwork both on and off the field to uphold the reputation of the organization.
- Served as a mentor to younger players, providing guidance on skill development, technique refinement, and overall improvement.
- Improved team performance by consistently demonstrating leadership and strong work ethic during practices and games.
- Collaborated with coaches to develop personalized training programs tailored to individual strengths and areas for growth.
Education
Bachelor Of Administration - Marketing
University of Wisconsin, Madison
Madison, WI12.1990
Skills
- Problem-solving skills
- Positive attitude
- Customer service and care
- Problem-solving
- Relationship building
- Organizational skills
- Goal-oriented mindset
Timeline
Agent
State Farm Insurance
01.2000 - 12.2015
Professional Athlete
New York Mets
06.1998 - 06.1999
Claims Adjuster
State Farm
01.1991 - 12.2000
Bachelor Of Administration - Marketing
University of Wisconsin, Madison
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