Dynamic professional with a proven track record in leadership and sales. Skilled in operations management, relationship building, and problem resolution, consistently exceeding revenue targets and enhancing customer satisfaction.
Overview
11
11
years of professional experience
Work History
Certified Field Inspector (Outside Sales)
Groundworks
Oklahoma City, OK
04.2025 - Current
Conducted thorough inspections of residential properties for foundation and drainage issues.
Utilized inspection tools to assess structural integrity and identify potential hazards.
Developed detailed reports outlining findings and recommended solutions for clients.
Communicated effectively with clients, addressing concerns and providing expert guidance on remediation options.
Cultivated relationships with clients to understand needs and tailor solutions.
Developed and delivered persuasive presentations to secure new contracts.
Exceeded monthly sales targets and quotas consistently.
General Manager
USA Insulation
Oklahoma City, OK
03.2022 - 04.2025
Oversaw daily operations, ensuring efficient workflow and adherence to company standards.
Developed and implemented strategic plans to enhance overall business performance.
Analyzed market trends to identify growth opportunities and optimize service offerings.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
General Foreman
Commercial Insulation Services
Seattle, WA
01.2015 - 02.2022
Supervised insulation installation projects, ensuring compliance with safety regulations and quality standards.
Coordinated workflow among teams to optimize resource allocation and improve project timelines.
Trained and mentored new foremen, enhancing field operations through knowledge sharing and skill development.
Implemented process improvements that reduced material waste and increased operational efficiency across job sites.
Conducted regular inspections to assess work quality, identifying areas for corrective action and improvement.
Managed scheduling of personnel and equipment, aligning resources with project demands to meet deadlines effectively.
Facilitated communication between subcontractors and clients, ensuring clarity on project scope and expectations.
Worked alongside team to accomplish work goals according to schedule.
Education
Associate of Science - Welding Technology
Olympic College
Bremerton, WA
Skills
Leadership and team building
Sales
Problem resolution
Operations management
Blueprint Reading
Team player
Time management
Problem-solving skills
Excellent people skills
Relationship building
Customer service
Team leadership
Decision-making
Accomplishments
Supervised team of 20+ staff members.
Documented and resolved productivity issues which led to increased revenue.
Achieved a 38% annual close rate resulting in $1,500,000 in gross revenue.
Optimized screening and hiring processes resulting in an 18% increase in employee retention.