Mike Ridgely
Lakeland
Summary
Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.
Overview
34
34
years of professional experience
Work History
Program Manager - Enterprise Transformation
Coca-Cola Beverages Florida
Tampa
07.2024 - Current
- Collaborated with teams across departments to develop effective strategies for executing programs.
- Prioritized tasks and managed teams throughout multiple projects.
- Negotiated scope changes with stakeholders, managing expectations and ensuring program deliverables remained aligned with strategic goals.
- Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
Project Manager - Enterprise Transformation
Coca-Cola Beverages Florida
Tampa
02.2021 - 06.2024
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Senior Manager, Field Logistics
Coca-Cola Beverages Florida
Tampa
04.2018 - 01.2021
- Oversaw Field Logistics team encompassing Sales & Logistics Planning, DSD Dispatch, Full Service Dispatch, Equipment Dispatch, Equipment Parts Planning and Consumer Escalations.
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
- Established and maintained relationships with key stakeholders to support business objectives.
- Guided change management initiatives to ensure smooth adoption of new business practices.
- Utilized various software and tools to streamline processes and optimize performance.
Relationship Manager, Field Logistics
Coca-Cola Beverages Florida
Tampa
04.2017 - 03.2018
- Established strong relationships with Field Operations stakeholders through regular, personalized communication.
- Implemented strategies aimed at improving overall customer satisfaction levels for internal customers.
- Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
- Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
- Resolved escalated customer issues efficiently and effectively within established timelines.
Transition Lead, Product Supply
Coca-Cola Beverages Florida
Tampa
02.2016 - 03.2017
- Served as Transition Lead for the successful acquisitions of North and South Florida territories in the areas of Warehouse, Distribution, Manufacturing, Procurement, and Fleet.
- Led the transition project plan and Day 1 readiness processes to ensure all objectives were met for territory acquisitions.
- Integrated and transitioned field logistics planning from CCR to CCBF.
Distribution Center Manager
Coca-Cola Beverages Florida
Tampa
06.2015 - 02.2016
- Managed distribution logistics and warehouse activities for Tampa and St. Petersburg regions.
- Led facility during the transition from Coca-Cola Refreshments to Coca-Cola Beverages Florida.
- Position transitioned from CCR to CCBF.
Distribution Center Manager
Coca-Cola Refreshments
Tampa
01.2011 - 05.2015
- Managed distribution logistics and warehouse activities for Tampa and St. Petersburg regions.
- Managed and monitored the daily operations of a distribution center, including staffing, inventory control, shipment scheduling, and product delivery.
- Identified logistics issues and immediately conducted research to determine best possible solutions.
- Coordinated activities between warehouse personnel and other departments such as sales, customer service, purchasing.
- Shifted Warehouse and Delivery operations from Combo Manufacturing Center to independent Distribution Center.
- Shifted operations for the St Petersburg warehouse from Lakeland DC to Tampa DC.
- Served as the market unit champion for BDL process improvement initiatives, and the category lead for the CCR Delivery Optimization project.
- Facility transition lead in CCE to CCR transition.
Distribution Center Manager
Coca Cola Enterprises
Lakeland
10.2008 - 12.2010
- Led warehouse and distribution operations in the Lakeland region, as well as two distribution drop sites in Sebring and Brooksville.
- Managed continuous improvement projects, encompassing facility drop site integration, warehouse process design, operational process controls, and transportation optimization.
- Key facility lead for operational excellence initiatives, including warehouse and delivery process improvements, and warehouse voice picking system.
- Oversaw both incoming and outgoing shipments, verifying orders were picked and shipped or placed into inventory accurately and efficiently.
- Managed and monitored the daily operations of a distribution center, including staffing, inventory control, shipment scheduling, and product delivery.
Supply Chain Manager
Coca Cola Enterprises
Lakeland
11.2006 - 09.2008
- Directed supervisors in warehouse and distribution operations across Lakeland region.
- Managed end-to-end supply chain operations, ensuring timely delivery of products.
- Conducted regular reviews of existing supply chain procedures to identify opportunities for streamlining operations.
- Analyzed supply chain performance metrics to identify areas for improvement and implement corrective actions.
- Guided the implementation of both OFS and Fleet Dual Utilization projects.
Logistics Manager
Coca Cola Enterprises
St. Petersburg
08.2004 - 10.2006
- Directed warehouse and delivery operations for the St. Petersburg region.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Led and managed projects to support logistics efforts and plans.
- Performed needs analysis to determine performance gaps and developed appropriate tactics to resolve issues.
- Led the pilot program for Walmart and Publix's Sunday delivery initiative.
District Sales Manager
Coca Cola Enterprises
St. Petersburg
01.2004 - 07.2004
- Led sales associates with accountability in small store accounts.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Coached, developed and motivated team to achieve revenue goals.
- Resolved customer complaints quickly while maintaining strong relationships with clients.
- Analyzed sales data and identified trends in order to develop targeted sales plans for assigned territory.
- Led, coached and developed employees to achieve sales goals.
District Sales Manager
Coca Cola Enterprises
La Plata
01.1999 - 12.2003
- Led sales associates with accountability in small store, large store, and on-premise accounts.
- Collaborated with other departments such as marketing, finance, human resources and operations in order to ensure success across all areas of responsibility.
- Evaluated individual store performance against budget projections using analytics software tools.
- Resolved customer complaints quickly while maintaining strong relationships with clients.
District Sales Manager
Coca Cola Enterprises
Alexandria
01.1997 - 12.1998
- Led sales and merchandising associates in large store accounts in the western Virginia territory.
- Collaborated with other departments such as marketing, finance, human resources and operations in order to ensure success across all areas of responsibility.
- Evaluated individual store performance against budget projections using analytics software tools.
- Coached, developed and motivated team to achieve revenue goals.
- Resolved customer complaints quickly while maintaining strong relationships with clients.
Retail Space Manager
Coca Cola Enterprises
Alexandria
01.1995 - 12.1995
- Planned and developed customer resets as well as planograms within the Sales Center area.
- Developed and managed bench strength for future Account Managers.
- Executed inventory management for display racks and POS materials.
- Acted as the primary contact for arranging resets and initiating store opening setups.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Distribution Manager
Coca Cola Enterprises
Alexandria
01.1995 - 12.1995
- Monitored delivery operations, ensuring that all safety protocols were adhered to.
- Resolved customer complaints related to product quality or delivery times.
- Evaluated existing distribution processes and identified opportunities for streamlining operations.
- Tracked performance metrics such as on-time delivery rate, lead time, cost per unit shipped, identifying areas for improvement where necessary.
Account Manager
Coca Cola Enterprises
Alexandria
08.1994 - 12.1994
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Managed a portfolio of 18 key accounts, ensuring high levels of customer satisfaction and retention.
- Conducted regular business reviews with clients to understand their needs and align products and services accordingly.
- Directly managed five sales merchandisers in the western Virginia territory.
Sales Merchandiser
Coca Cola Enterprises
Alexandria
08.1993 - 07.1994
- Assessed condition of shipped products upon arrival to meet quality standards.
- Built product displays and placed appropriate signage for merchandise.
- Ensured accurate implementation of planograms throughout assigned territory.
- Maintained relationships with key personnel of major accounts to ensure product availability and visibility.
Assistant Manager
Interior Repair Specialists
Waldorf
07.1991 - 06.1993
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Coordinated with other departments to ensure smooth flow of operations.
- Reviewed completed work to verify consistency, quality, and conformance.
- Managed customer service inquiries and complaints in a timely manner.
Education
High School Diploma -
Calvert High School
Prince Frederick, MD05-1991
Skills
- Project management
- Stakeholder negotiation
- Program execution
- Team leadership
- Cross-functional team leadership
- Strategic planning
- Process improvement
Affiliations
- Youth Coaching and Mentoring - USA Hockey Level 3 Coach Certification
References
References available upon request.
Timeline
Program Manager - Enterprise Transformation
Coca-Cola Beverages Florida
07.2024 - Current
Project Manager - Enterprise Transformation
Coca-Cola Beverages Florida
02.2021 - 06.2024
Senior Manager, Field Logistics
Coca-Cola Beverages Florida
04.2018 - 01.2021
Relationship Manager, Field Logistics
Coca-Cola Beverages Florida
04.2017 - 03.2018
Transition Lead, Product Supply
Coca-Cola Beverages Florida
02.2016 - 03.2017
Distribution Center Manager
Coca-Cola Beverages Florida
06.2015 - 02.2016
Distribution Center Manager
Coca-Cola Refreshments
01.2011 - 05.2015
Distribution Center Manager
Coca Cola Enterprises
10.2008 - 12.2010
Supply Chain Manager
Coca Cola Enterprises
11.2006 - 09.2008
Logistics Manager
Coca Cola Enterprises
08.2004 - 10.2006
District Sales Manager
Coca Cola Enterprises
01.2004 - 07.2004
District Sales Manager
Coca Cola Enterprises
01.1999 - 12.2003
District Sales Manager
Coca Cola Enterprises
01.1997 - 12.1998
Retail Space Manager
Coca Cola Enterprises
01.1995 - 12.1995
Distribution Manager
Coca Cola Enterprises
01.1995 - 12.1995
Account Manager
Coca Cola Enterprises
08.1994 - 12.1994
Sales Merchandiser
Coca Cola Enterprises
08.1993 - 07.1994
Assistant Manager
Interior Repair Specialists
07.1991 - 06.1993
High School Diploma -
Calvert High School
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