Scott Callahan

Lead complex, large-scale initiatives enhancing pediatric patient care, optimizing clinical operations, and advancing hospital infrastructure.

• Collaborated on over 18 projects, enhancing overall operational efficiency.
• Contributed significantly to five major equipment projects, including thesystem-wide replacement of 300 Omnicell medicine cabinets.
• Led interoperability enhancement of infusion pumps with Epic, achieving an annual financial impact of $1 million.
• Executed multiple Epic workflow improvement initiatives, notably introducing a surgical electronic case request order to replace paper forms.

• I have worked to implement the newly approved Airway Program. This program was established to help develop processes to manage our most critical population, from trach insertion to decannulation.
• This comprehensive program covers inpatient and outpatient settings, providing families with education before discharge home.
• We helped establish a dashboard to display our metrics and visualize the program's success.
• We measured these parameters: (Post-Surgical Length, reduction of ED visits within 30 days of discharge, Accidental decannulation, etc.)
• I worked with marketing to develop our handouts, website content, and any other materials that will help create easy access to our services.
• Coordinate appointments for the Pediatric Aero-digestive Center (MPAC) clinic. Established multiple disciplinary clinics that include Ear Nose and Throat, Gastroenterology and Pulmonology. This clinic provided an opportunity for the family to reduce the number of clinic visits to schedule a triple scope.
• Established multidisciplinary clinics, integrating ENT, gastroenterology, and pulmonology to minimize clinic visits for families.
• Facilitated scheduling for triple scope procedures, enhancing patient care efficiency.

• Oversaw pediatric surgery's annual budget and income statement in collaboration with senior leadership.
• Managed all faculty travel funds and approved department expenses, ensuring adherence to guidelines.
• Supervised eight Children's and three UT Southwestern employees, conducting annual reviews and coaching.
• Led process improvement projects related to pediatric surgery, enhancing patient experience through collaboration.
• Attended Children's Leadership Academy and UTSW Mentorship Program, contributing to group projects and presentations.
• Coordinated monthly meetings for the OR Schedulers Council to streamline communication.
• Developed an Epic process that empowered clinic nurses to efficiently manage post-op follow-up calls.

• Supported Chief of Surgery with clinical and administrative tasks to ensure smooth operations.
• Accompanied surgeon to clinic, engaging with families to schedule procedures and enhance patient experience.
• Scheduled surgeries in response to the agreed-upon date, ensuring everything is in order (history and physical, authorization, and correct procedure codes).
• Ensure that the surgeon has the proper authorizations in place regarding travel (Intent to Travel Form, booking any flights, car rental, and hotel).
• Coordinated and maintained Outlook calendar, facilitating efficient scheduling of meetings and events.
• Build itineraries for potential faculty members; this would include setting up interviews with current faculty members across UT Southwestern, Children’s Medical Center, and Parkland Hospital. It would also include arrangements for dinners and car services.
• Processed travel expense reports for the surgeon, ensuring timely reimbursement of office invoices.
• Provided assistance in preparing PowerPoint presentations and managing documents.
• Supported the research coordinator by formatting data in Excel for clear presentation and analysis.