Mike Schuh
Chaska,MN
Summary
Dynamic leader with a proven track record at Life Time Eden Prairie, excelling in operations management and relationship building. Achieved significant sales growth through strategic initiatives and effective team leadership. Expert in P&L management and customer retention, fostering loyalty and satisfaction among clients and employees alike.
Overview
17
17
years of professional experience
Work History
General Manager
Life Time Eden Prairie
11.2018 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Sales Manager
Life Time Eden Prairie
11.2009 - 11.2018
- Handled customer relations issues, enabling quick resolution, and member satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
- Built relationships with members and team members to establish long-term member retention.
National Account Manager
Purity Baking
08.2008 - 10.2009
- Built strong relationships with key decision-makers at the executive level within national accounts organizations.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Strengthened relationships with key clients by maintaining consistent communication and providing tailored solutions.
- Expanded national account portfolio through strategic prospecting and effective sales presentations.
Education
No Degree - Communication Studies
University of Kansas
Lawrence, KSSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Relationship building
- Team leadership
- P&L management
- Customer retention
- Labor cost controls
- Project management
- Facility management
Timeline
General Manager
Life Time Eden Prairie
11.2018 - Current
Sales Manager
Life Time Eden Prairie
11.2009 - 11.2018
National Account Manager
Purity Baking
08.2008 - 10.2009
No Degree - Communication Studies
University of Kansas
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