Mike Schuh
Chaska,MN
Summary
Dynamic leader with a proven track record at Life Time Eden Prairie, excelling in operations management and relationship building. Achieved significant sales growth through strategic initiatives and effective team leadership. Expert in P&L management and customer retention, fostering loyalty and satisfaction among clients and employees alike.
Overview
17
17
years of professional experience
Work History
General Manager
Life Time Eden Prairie
Eden Prairie, MN
11.2018 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Sales Manager
Life Time Eden Prairie
Eden Prairie, MN
11.2009 - 11.2018
- Handled customer relations issues, enabling quick resolution, and member satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
- Built relationships with members and team members to establish long-term member retention.
National Account Manager
Purity Baking
Chaska, MN
08.2008 - 10.2009
- Built strong relationships with key decision-makers at the executive level within national accounts organizations.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Strengthened relationships with key clients by maintaining consistent communication and providing tailored solutions.
- Expanded national account portfolio through strategic prospecting and effective sales presentations.
Education
No Degree - Communication Studies
University of Kansas
Lawrence, KSSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Relationship building
- Team leadership
- P&L management
- Customer retention
- Labor cost controls
- Project management
- Facility management
Timeline
General Manager
Life Time Eden Prairie
11.2018 - Current
Sales Manager
Life Time Eden Prairie
11.2009 - 11.2018
National Account Manager
Purity Baking
08.2008 - 10.2009
No Degree - Communication Studies
University of Kansas